at first I was happy with premiums. After an offer...

at first I was happy with premiums. After an offer to give the site a new look, I have been waiting for the new look for more than 8 months now.
Also the 3 monthly seo maintenance does not happen, 2 empty pages but not a single message that they ran into this. after indicating on my part I am told that I have to start the updates myself.
At the time, 2 new customers brought in for this, I would receive a compensation according to their remuneration system. For this I had to submit 2 invoices, this was done and after waiting by telephone I waited for the umpteenth time to ask why the invoice was not paid (my admin always lists outstanding invoices) I was informed that I had to request a proof of the new customers that I have recommended premiums.

All in all, I am not happy with the way premiums work, the results are also not forthcoming.
I will terminate the contract this week, 3 years of patience has now been tested long enough.