Hermann Haller Review of the Saguaro - A Joie de Vivre ...
The hotel is ok. It s clean, and decently appointe...
The hotel is ok. It s clean, and decently appointed. But nothing too special. The nicest things about the place are the palm trees that surround the area and the hill views. The downside was the bar service. We had great food and cocktails at lunch, but when we went back in the afternoon for the taco Thursday s which is somewhat of an equivalent to a happy hour I guess, the exact same cocktails that we ordered earlier for lunch were sub par and tasted vastly different even after we had asked if they could be re-done. We ordered off of the special menus but were initially charged full price, which wouldn t have been a big deal of the cocktails were of the same standard but they weren t. We just wanted good food. Could have cared less if there was a Taco Thursday menu. The Taco s however, were just as good as what we had at lunch, which was nice. The hospitality level of service was also vastly different between whom we had met at lunch and at dinner. Might have just not been the best day for the person. Hospitality is a hard job, and I know first hand because I ve been in the business in some form over the last 15 years, so I try not to be too hard on the person, but it was clear the person wasn t having the best time. What is unfortunate is we got better environment, better service, and a better price from a place we just came from around the corner, so there are lots of other great places I would have preferred over staying here. Some of the detailing was odd, like the decorative floaters they had on the bathroom wall that were nailed into the wall for probably $3. (See photo)
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