Phyllis Brown

Review of VCU Massey Cancer Center

When you are faced with a disease such as cancer. ...

When you are faced with a disease such as cancer. You expected the medical service to be compassionate, reliable and resourceful. I am very disappointed that I did NOT receive this service. My family member was schedule for a 6am biopsy so we arrived on time only to hear it was canceled. The worst part is I called on Friday to confirm my early Monday morning appointment. I did NOT get a curiosity call back. The customer service is poor. My concern is my family members health. Cancer is a vicious and aggressive disease that needs immediate attention. Unfortunately I m not getting this service from here. So now we are off to find another facility to service us. Time wasted and the sad part is it s life threatening to my love one.