Austin Quartermain

Review of Grappone Automotive

The reason why I am leaving only 2 stars for the G...

The reason why I am leaving only 2 stars for the Grapone auto group is that I went on their website to get a free trade in evaluation on my car I wanted to the trade-in. The evaluation came in very close to the number that I felt the car was worth. It showed a high value and a low value. Depending on the cars condition. To finalize the cars value I have to bring it to their dealership. The sales person came out to look at the car, agreed the car was in perfect condition. They offered me less than the lowest value on the trade-in evaluation. I feel like this was a bait and hook deal just to get you into their dealership. I have done business with him in the past and felt I have gotten a good deal. This time I am not feeling the same. I am very disappointed and will find a different dealer to deal with for my cars in the future.