Eddie Barger

Review of Lindsay Acura & Lindsay Honda

We were planning to purchase a new vehicle from Li...

We were planning to purchase a new vehicle from Lindsay Acura this past Saturday 9/21/19 and was looking at a few vehicles but had primarily focused on an loaded RDX with the Advanced package. It was suggested that we take a ride in an MDX Hybrid that they had onsite which was also pretty loaded but quite a bit higher on price than the one we were looking at. We were told by our sales person (Meaghan) that there was a lot of room to work with on that vehicle and we should consider it. We took it for a test drive and loved the vehicle!

When we sat down and asked a simple question, what is the best price you can offer on the MDX Hybrid and how much money down to we need in addition to our trade in to get to a $700 or under payment for 5 years max. The first offer they came back with had us putting down $28,000+ total down, and financing $33,000 @ almost $700 a month for 5 years.
The payments would equal over $41,000. Coupled with the the down payment this puts a $60,000 vehicle (that they had a lot of WIGGLE on) at $69,000+. We asked what happen to the wiggle room and Meaghan explained it was all her fault and brought out a manager to smooth things over and try to close the deal. The manager was polite enough and only after pushing back heavily was he willing to move on their vehicle price at all. We asked what their financing interest rates were for an 800+ credit score they refused to tell us even going as far as telling us only financing people are allowed to disclose interest rates! The whole negotiation took almost two hours to get through. After their first attempt to make the sale with less than honest dealings and charging a ridiculous interest rate on a perfect credit score, we were done.

We visited Lexus of Easton where they were very forward with pricing, interest rates and all terms even giving us copies of everything to take with us. That all took 20 minutes! We also visited a few other dealerships and all were up front with what financing and interest rates they were offering.

Lindsay Acura would not allow us to take a copy of their offers or even a picture of them since it was apparently a NATIONAL secret! Needless to say, we love the Acura line of cars and SUV's but will not be purchasing one from this dealership due to the way they treated us. Upon leaving we still had no clue what the potential interests rates would be on purchasing or leasing from them. This is apparently proprietary information for only this dealership. No other dealership was so secret about their financing options!