April M

Review of Independent Jewellers

NOT IMPRESSED.

NOT IMPRESSED.
I called and talked to the appraisal department because I wanted to bring my ring in for an appraisal for insurance purposes. I was told by the gentleman over the phone that it would be 24 hours, 48 hours max. When my fiance brought in my ring he was told no longer than 10 days. Now it has been 8 days since it has been there so we called to ask how much longer and was told that it will take 3-4 weeks. Are you kidding me? Most places you can get an appraisal done within 30 minutes while you sit and wait. I do not recommend or trust this store. If I could have given it 0 stars I would have.