Erwan R

Review of Aston Samarinda Hotel & Conven...

On Wednesday, October 28, 2020, I tried booking a ...

On Wednesday, October 28, 2020, I tried booking a hotel room at ASTON SAMARINDA with a Business Suite class for October 29, 2020, and I confirmed it again on October 29 at 12.00 WITA for my booking the room was ready, after arriving at the hotel I was informed that the room had been extended by the previous guest and I was replaced by a junior suite class which he said was more than one level above the business suite, here I was starting to be surprised, but yes I got more, but it turned out that the AC was not functioning properly well for the room, (HOT), here what annoyed me was a statement from the hotel employee, the air conditioner was maximal but because the room was big so I couldn't chase the cold, I was confused about how the hotel was built from the start that did not take into account / pay attention to its size is the room for the installation of air conditioning, he said a 5-star hotel, but how come it's like the Esek hotel, please pay more attention to ASTON's management mbali before renting out quality and quantity rooms, don't just okay