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Paula Cox

3 years ago

This is not our usual medical clinic. My daughter ...

This is not our usual medical clinic. My daughter was sick and this was the only place that would see her immediately. The medical treatment was OK. The problem is the billing department. We paid the co-pay on the spot. The clinic had some trouble with our insurance. I called the insurance company and got it worked out. The insurance paid the rest of the bill. We have continued to receive periodic collection calls and harrassments. Today, 3 1/2 years later, we got another call from a collection agency for the full amount of the bill, interest, and the collection fee! I tried to contact the billing department at CoperView but they are only open a very limited amount of time.I emailed the collection agency a copy of the EOB from the insurance company showing the bill was paid-in-full but I am concerned that the collection agency will send a negative report to the credit reporting agencies and ruin my credit. I will never go back to CopperView Medical Center and will advise everyone I can to avoid it as well.

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