Johnny V.

Review of Crowne Plaza Hotel Burlingame

My review is mostly mixed. I'll start with the goo...

My review is mostly mixed. I'll start with the good. The customer service was excellent. From check-in to checkout. Room service was quick and the food and drinks were delicious. The room was a normal room nothing to brag about. However, the beds were new and extremely comfy. My only gripe is the they charge the customer $24 for parking. Mind you they have valet and I understand charging for valet service but I parked the car myself. We reserved this room one night to be close to the airport since we had to be at the airport at 5AM. We did not want to drive there from Modesto which is about an hour and a half drive.

If we do decide on staying there again I plan on returning the rental car, ubering to the hotel, and then take their shuttle in the morning.