Sitting in surgery waiting room while the voluntee...

Sitting in surgery waiting room while the volunteer sits at the desk coughing with her mask around her chin amidst this surge in cases of COVID. The receptionist at the front entrance was just leisurely chatting away on the phone with what was clearly her child/family member as I waited for help.

Nurses are fine, doctors are ok, and the staff/volunteers are subpar. Two stars because most people are friendly, but that doesn t compensate for blatant disregard of COVID requirements and procedures by staff/volunteers in a medical facility.