Everytime I call the RediCare clinic the desk peop...

Everytime I call the RediCare clinic the desk people are short and snippy. Like you are a bother or nuisance to them. I asked to receive a call back to see if my request was fulfilled as I live 45 minutes away and was answered first with sarcasm ( desk person responded by saying with a hint or sarcasm well would there be any reason it wouldn t be filled?) then after explaining why I would like the courtesy call the customer desk service said she would put it on the note. This hospital and clinic was at one time a hospital I bragged about ... but unfortunately I never do now. And yes I am currently looking at other options.