C

Carol Lobell

4 years ago

Dr. Adams is an excellent doctor and always treats...

Dr. Adams is an excellent doctor and always treats me in a professional and friendly manner. I would always give her 5 stars.

I would give the office staff two stars. The positives are that the office staff had masks on and it was good that I was the only patient in the waiting room.
The negative was that I was worried about picking up the virus from the pen, sign in sheet and forms such as an I pad and pen to do a questionnaire. I was grateful that I wore the gloves. I wish the office staff had given more thought to decreasing the check-in time and reducing the number of items I had to touch that were used by others.
The thermometer was giving them trouble and they tried at least 10 times. I suggested they practice on each other. Finally they asked me to raise my bangs and I assume they got a reading.
My hopes to come into a doctor's waiting room and feeling safe were not realized and I ended up feeling anxious.
Perhaps the office staff can think of ways to make a patient feel safe such as to let the patient see them clean off their equipment prior to patient use.

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