Reloved Gadgets

Reloved Gadgets is an e-commerce platform based in New Delhi, India, that sells refurbished smartphones with warranties. The business operates under Reloved Gadgets Pvt Ltd and focuses on providing affordable, certified pre-owned devices from brands like Apple, Samsung, and OnePlus. Their mission includes reducing e-waste by extending the lifespan of technology while ensuring quality and safety for customers.

The company offers a 67-point diagnostic check using Blancco® certification to verify device condition, ensure complete data erasure for privacy, and confirm functionality before sale. This process covers battery, connectivity, authentication, and cosmetic checks to guarantee the quality of every refurbished phone listed on their site.

Customers can purchase devices with varying conditions such as 'Very Good', 'Good', or 'Excellent', each backed by a 6-month warranty. Some listings specifically note that a display has been changed, and prices range from under ₹3,000 for older models to over ₹15,000 for newer devices like the Nothing Phone 2a.

The business provides a 3-step warranty service that includes doorstep pickup, repair by tech experts, and free delivery of the fixed device back to the customer. This process handles issues like screen repairs or battery replacements without requiring the user to leave their home.

Reloved Gadgets accepts payments via Cash On Delivery and offers doorstep return pickup for customers who need assistance. They also provide a coupon code 'FREE26' for specific items like camera lens protectors or chargers, reducing the final cost.

The platform caters to both B2B and B2C markets, offering mobile phones, laptops, spare parts, tablets, and accessories. They also sell non-refurbished items alongside their certified refurbished inventory to meet diverse customer needs.

The company was founded in 2020 with a focus on sustainability and innovation, scaling its operations digitally in 2022 and reaching a sustainability milestone in 2023. They continue to innovate with AI-driven quality checks to maintain their commitment to eco-friendly tech solutions.

The business is located at P-272/273 Ext Mohan Garden Uttam Nagar New Delhi and can be reached via the phone number 09560538080 or +91 95605 38585. Customers can also interact through their website at reloved.in for browsing and purchasing.

The website states that their mission is to make premium smartphones accessible to everyone while promoting a sustainable environment by reducing e-waste. They aim to provide affordable alternatives to brand new gadgets without compromising on quality or harming the environment.

The team consists of tech enthusiasts, technicians, engineers, and customer support professionals dedicated to delivering high-quality refurbished devices. They emphasize transparency and integrity in their operations to address customer questions and concerns effectively.

The site features a 'Deal of the day' section and allows users to add items to a wishlist or compare products. It also includes a blog and feedback section for customers to engage with the brand beyond just purchasing.

The company highlights its commitment to sustainability by refurbishing and rehoming pre-owned gadgets to contribute to a greener future. They ensure each product meets the highest standards of quality, performance, and safety through rigorous inspection.

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