Questions about Ennoshi
What is Ennoshi?
Ennoshi is a smart technology brand that blends traditional hookah culture with modern innovation to offer premium, coal-free electronic hookah devices. They aim to provide a cleaner, more practical, and contemporary ritual for enthusiasts by eliminating harmful substances produced during charcoal combustion. The company prioritizes safety, convenience, and personalization in their product design and user experience.
How does the Puff Sense Technology™ work?
The device features Puff Sense Technology™, which automatically adjusts vapor output based on the user's draw strength to replicate a traditional hookah feel with an electronic touch. This technology allows for customizable heat control and delivers dense, pure, and flavorful clouds tailored to individual smoking preferences in real-time.
What health benefits does the coal-free technology provide?
Traditional shisha relies on burning charcoal, which can release carbon monoxide, volatile organic compounds, and polycyclic aromatic hydrocarbons known to be harmful to human health. Ennoshi's electronic device completely eliminates charcoal, reducing exposure to these toxic substances and providing a 94% cleaner vapor experience compared to traditional methods.
What are the key design and usability features?
The device is designed for user convenience with a sleek silhouette, 4-hours battery life, and lasting strength crafted for the modern ritual. It simplifies the experience in seconds, requiring no complicated assembly, and is compact enough for use at home, outdoors, or on the go.
Where is Ennoshi located and which markets do they serve?
Ennoshi operates in Turkey, the European Union, and the United States, with a specific address at Yeşilova Mah. 4023 Cad, Ser Tower Apt. 1 G Etimesgut/Ankara, TÜRKİYE 06796. They also serve customers in other regions through local distributors where availability may vary.
What warranty coverage is provided for Ennoshi devices?
The company offers a 12-month warranty from the date of purchase for manufacturing defects, replacing defective devices with equivalent items free of charge. This warranty applies only to original Ennoshi products purchased through authorized sellers or their official website.
How do I make a warranty claim?
To claim a warranty, customers must provide the device's serial number, date of purchase, proof of purchase, and a clear description of the issue. Photographs or videos may be requested to verify the issue before initiating a return or replacement.
What specific items are excluded from the warranty?
The warranty does not cover normal wear and tear, improper handling, unauthorized repairs, accidental damage, or the use of non-Ennoshi accessories. It also excludes consumable parts like batteries and fuses, as well as malfunctions from incompatible power sources.
How can I contact Ennoshi customer service?
Customers can contact Ennoshi via email at [email protected] or through the live chat available on their official website. They also provide a phone number for customer service inquiries.
How do I get started with the Ennoshi device?
The device setup is incredibly easy, requiring just 3 easy steps to start enjoying the cloud experience within minutes. Users simply power it on and begin their session in no time without complicated assembly.
What age restrictions apply to using Ennoshi products?
The website states that the device is designed for users who are 21 years of age or older, restricting access to ensure legal compliance. This age restriction is applied to all users interacting with the platform.
What external reviews or endorsements are mentioned on the site?
The company's website mentions a comprehensive review by Steven Kersting, who holds an important place in the hookah industry with his honest reviews. This review highlights the innovation of the e-shisha revolution and the brand's approach to exotic pleasure.
What technology and design principles guide Ennoshi's product development?
Ennoshi combines sleek industrial design with advanced vapor technology to deliver a clean, rechargeable, and powerful hookah alternative. This approach aims to provide a healthier and more enjoyable way to indulge in hookah sessions without the risks associated with traditional charcoal burning.
What are the territorial limitations of the warranty?
The warranty applies territorially to customers in Turkey, the European Union, and the United States, with potential variations for other regions based on local regulations. For areas outside these zones, customers should refer to their local distributor for support services.
What is the official website of Ennoshi?
The official website of Ennoshi is ennoshi.com.
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About Ennoshi
Say goodbye to messy setups with a Coal Free Hookah from ennoshi.com. Enjoy smooth, convenient sessions anytime. Our Coal Free Hookah delivers flavor and freedom in one high-tech device.
- Website
- ennoshi.com
- Phone
- +905521734020
- [email protected]
- Address
- 06796, Etimesgut / Ankara, TURKEY
- Categories
- Business supplies and equipment
