360 Xpert Solution

360 Xpert Solution is a creative digital agency based in Jodhpur, Rajasthan, that specializes in WordPress development, Shopify eCommerce sites, custom website creation, and SEO-focused digital marketing strategies to help businesses grow their online presence.

The agency operates with a remote-first team and offers 24/7 support for its clients, with office visits available by appointment in their Patrakar Colony location in Shastri Nagar.

Clients can start by filling out a contact form on their website to request a free WordPress consultation, after which the team schedules a strategy planning session to discuss specific business needs.

The agency explicitly states that all pricing is communicated and agreed upon before work begins, and any written service agreement specifying different refund terms takes precedence over their general policy.

They offer a range of services including WordPress speed optimization, WordPress bug fixing, and UI/UX design, all aimed at improving site performance and customer engagement.

The agency claims to have over six years of experience and has delivered more than 500 projects, aiming for 99% client satisfaction across their digital solutions.

Clients may cancel ongoing services with written notice, though work already completed and costs incurred at the time of cancellation are non-refundable.

For disputes, the agency encourages clients to contact them directly first, offering additional revisions or scope adjustments at no extra cost before a formal refund request is considered.

The initial deposit is non-refundable and will be applied against the final invoice for work completed, while monthly retainer services can be cancelled with 30 days written notice.

They operate globally with a remote-first approach, though their physical office is located at 7246+MXC, Patrakar Colony, Shastri Nagar, Jodhpur, Rajasthan.

The agency emphasizes a business-focused solution strategy where every creative content and digital experience is crafted with the client's specific business needs in mind.

They state that third-party costs such as domain registrations, hosting fees, and paid tools are always non-refundable as these are paid directly to external providers.

The agency provides a 7-business-day window to address any concern before a formal refund request is submitted, aiming to resolve issues through direct communication.

Their contact information includes the email address [email protected] and the phone number +91-95880 11652, with a stated response time of within 2 business days for billing enquiries.

The agency mentions that they work with startups, small-scale enterprises, and growing organizations to provide innovative solutions for improved visibility and brand reputation.