Zometool INC

Zometool INC is a retailer of construction kits and STEAM education products based in Lakewood, Colorado. The company sells kits like the BASIC Kit for $35.00 and the Creator 3 for $185.00, along with bulk struts and colored balls. Their website states the tools are used by Nobel Prize winners and children worldwide to explore quantum math and zonohedral geometry.

Customers can order directly through the Zometool website, which offers free shipping on all orders totaling $39 or more. The site features a 'Quick view' and 'Choose Options' interface for products like the Bulk Blue Struts (Pack of 100) priced at $20.00. Orders are processed and shipped within two business days for most domestic addresses, though international shipping restrictions may apply to certain items.

The company serves a global audience, with specific international distributors listed for the European Union, Japan, South Korea, and China. For example, the European Union market is served by Zometool Europa UG in Bad Hindelang, Bavaria, Germany. The business also provides support for non-US customers through these regional partners.

The website highlights that the Zometool is suitable for STEAM education, citing endorsements from mathematicians like Sir Roger Penrose and Dr. John Conway. It is designed to make quantum math accessible to both adults and children by allowing users to build structures based on numbers 1, 2, 3, or 5.

The company's return policy allows customers 61 calendar days from the date of receipt to return items in gently used condition with original packaging. Refunds are typically processed within four weeks, accounting for transit and bank processing times, and must be mailed to the Longmont, CO address.

The business operates out of multiple locations, with its primary contact address listed as 1040 Boston Ave in Longmont, CO, 80501. Another address, 7475 W 5Th Ave in Lakewood, Colorado, is also associated with the company profile on Trustburn.

The Trustburn rating for Zometool INC is 3.9 out of 5 stars based on 10 reviews. The most recent reviews from August 2023 praise the product quality and user-friendly website, while older reviews from 2022 also highlight excellent build quality and intuitive navigation.

Reviewers consistently praise the top-notch quality of the products and the ease of use of the website. Some users also commend the prompt and helpful customer service, noting that the site is very user-friendly and easy to navigate.

The company utilizes the BigCommerce platform to power its online store and manage customer service functions. The website footer explicitly states it is 'Powered by BigCommerce' and includes links to shipping, returns, and privacy policies.

The website features a newsletter subscription option to get updates on new products and upcoming sales. Users can also access customer service resources such as contact forms, shipping information, and terms and conditions directly from the site.

The BASIC Kit is listed with an MSRP of $35.00, while the Creator 3 kit has an MSRP of $185.00. Bulk struts are available for $20.00 per pack of 100, and colored balls range from $19.00 to $30.00 depending on the quantity.

The business offers a toll-free number, 1-855-966-3866, and a direct phone line at +1 (720) 442-8616 for customer inquiries. Email support is also available at support@zometool.com for those who prefer written communication.

The company has been in operation since the late 1960s, when architect Steve Baer developed the concept of zonohedral geometry and zomes. The Zometool itself was born 12 years after Marc Pelletier met Paul Hildebrandt in 1980 to make the design user-friendly.

The Zometool is built using green, blue, yellow, or red lines representing the numbers 1, 2, 3, or 5. These relationships form the foundation of the structure, connecting cubic crystal symmetry with five-fold life symmetries and Fibonacci numbers.

The company provides a detailed shipping policy stating that most orders under $2,000 ship within two business days. However, shipping rates are weight-based, and all weights are rounded up to the next full pound to reflect shipping company policies.