Based on 9 reviews
The X Team Termite And Pest Control, LLC is a local, family-owned pest management company established in 1998 in New Bern, North Carolina. They provide residential and commercial pest control, termite protection, rodent control, and moisture-management services to homes and businesses in Craven, Carteret, Jones, and Pamlico counties. Their licensed technicians use proven liquid barriers and monitoring solutions to protect property from common household pests like ants, spiders, cockroaches, and wasps.
The company's process begins when a customer calls or sends a message to schedule a visit. After an inspection, they provide honest, upfront pricing with no hidden fees. Licensed technicians then treat the problem at the source, inside and out, and scheduled follow-up visits are used to keep pests from returning season after season.
Customers can reach the business by calling 252-634-1779 or emailing info@xteampest.com. The website also lists a separate Morehead City number at 252-808-2552 for local inquiries. Scheduling online is available through their website, and they encourage users to sign up for a pest-free home via their contact form.
The business has been operating since 1998, giving them over 25 years of experience in the region. They describe themselves as a full-service exterminating company that combines decades of local experience with modern, effective treatment methods to solve even the toughest pest problems.
The X Team serves New Bern, Morehead City, and surrounding communities throughout Craven, Carteret, Jones, and Pamlico counties. Their two convenient locations cover the wider coastal region, including beach communities like Atlantic Beach and Emerald Isle, as well as historic downtown New Bern.
A recurring theme in customer reviews is the professionalism and thoroughness of the technicians. Multiple reviewers praise the team for being punctual, efficient, and knowledgeable, often noting that they take the time to explain the entire process and answer questions thoroughly.
Some reviewers have shared that the company successfully eliminated severe pest problems that other companies could not handle. They frequently mention the effectiveness of the treatments for stubborn infestations, including termites, bed bugs, and German cockroaches, resulting in long-term pest-free homes.
The company offers specialized services for German cockroaches, bed bugs, indoor fleas, and carpenter bees. They also provide general pest control for ants, spiders, and wasps, along with termite control, rodent control, and moisture-management solutions for coastal properties.
The website states that the company provides warranties for their work, including termite damage repair warranties. They also mention that homeowners insurance does not typically cover termite damage, highlighting the value of their preventative and remedial services.
The company emphasizes that their pricing is competitive and reasonable, with no hidden fees. They offer free inspections to determine the scope of the problem and provide honest, upfront quotes before any treatment begins.
The X Team has received a 4.2 out of 5 rating from 9 reviews on Trustburn. The rating split shows a majority of 5-star and 4-star ratings, with a few 3-star ratings, reflecting generally high satisfaction among their clients.
The company notes that they have been in business for nearly three decades, with some loyal customers having trusted them for over 15 years. They describe their longevity as a promise of consistent quality and deep local roots in the coastal North Carolina region.
The X Team recently introduced new owners and leadership, Luke and Stephen, who are bringing fresh energy and a modern vision to the business. Despite this change in management, the company maintains its original commitment to honesty, integrity, and exceptional service for the community.
The X Team Termite And Pest Control, LLC is located at 2607 Old Cherry Point Rd, New Bern, North Carolina.
You can reach The X Team Termite And Pest Control, LLC by phone at 2526341779.
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I recently hired a pest control company to deal with a termite infestation in my home. The X Team Termite And Pest Control, LLC was recommended to me by a friend, and I am glad I chose them. They were able to quickly and effectively eliminate the termites from my home, and the technicians were friendly and professional. I would definitely recommend them to anyone in need of pest control services.
I have been using the services of this pest control company for a while now, and I am very happy with their work. They are always punctual and efficient, and they have been able to successfully eliminate pests from my home. The prices are reasonable, and the technicians are friendly and professional. I would highly recommend them to anyone in need of pest control services.
I have been a customer of The X Team Termite And Pest Control, LLC for several years now, and I am extremely satisfied with their services. They have always been prompt, reliable, and thorough in their work. The technicians are knowledgeable and professional, and they always take the time to answer any questions or concerns that I may have. I highly recommend The X Team Termite And Pest Control, LLC to anyone in need of pest control services.
I have been using The X Team Termite And Pest Control, LLC for years, and they have always provided excellent service. The technicians are knowledgeable and professional, and they take their time to make sure the job is done right. I highly recommend them to anyone in need of pest control services.
I recently used The X Team Termite And Pest Control, LLC for pest control services, and I was very impressed with their service. The technicians were professional and knowledgeable, and they took care of the pest problem effectively. I would definitely recommend their services to others in need.
I have been using The X Team Termite And Pest Control, LLC for pest control services for a few years now, and I am very happy with their service. The technicians are always on time, and they do a thorough job. The prices are competitive, and they always provide excellent customer service. Highly recommend.
😃 The X Team Termite And Pest Control, LLC is amazing! They were able to solve a severe pest problem in my home that other companies couldn't handle. The technicians were skilled and efficient, and they took the time to explain everything to me. I am extremely satisfied with their service and highly recommend them! 😃
👍 The X Team Termite And Pest Control, LLC is the best! They did an amazing job at getting rid of the pest problem we had in our office. The technicians were friendly and professional, and they made sure to explain the entire process to us. We haven't seen any pests since they treated our office. Highly recommended! 👍
👏 The X Team Termite And Pest Control, LLC is fantastic! They were able to eliminate a stubborn pest problem in my home that other companies couldn't handle. The technicians were professional and knowledgeable, and they made the process hassle-free. I highly recommend them! 👏
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