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Average ratingGreat
4.0/ 5

Based on 9 reviews

533%
433%
333%
20%
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What reviewers say about XOtelier

Generated with AI from 9 reviews on Trustburn · updated 38 days ago

Customers frequently describe XOtelier as friendly and helpful, with clean, comfortable rooms and an easy-to-use website and booking process. Some describe their stay as average due to limited amenities, insufficient website information, and a lack of attentive service.
What does XOtelier do?

XOtelier provides hotel customer service and focuses on personalising the guest experience, improving amenities, and collecting effective feedback.

What are the most common complaints about XOtelier?

The most common complaints are that amenities are lacking or need updating, the website lacks sufficient information, and staff can be insufficiently attentive.

AI-generated from reviews on this page. Verify anything important with the company directly.

Greg Fossett
Reviews 1

Recently stayed at a hotel and had a fantastic experience! The service was top-notch and the staff went above and beyond to make sure I had everything I needed. The rooms were clean and cozy, and the location was perfect. I will definitely be staying here again in the future.

Eduard Kuna
Reviews 1

My experience with XOtelier was not what I expected. The website lacked information, and it was difficult to find what I was looking for. However, the customer service was prompt and helpful. The room was clean and comfortable, but the amenities were lacking. Overall, it was an average stay.

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About XOtelier

XOtelier objective is a highly personalised approach to hotel customer service, amenities quality improvement, and receiving effective feedback. Their application is guaranteed to increase guest loyalty and hotel income.