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Xl worldwide corp.

4.1· 11 reviews
Average ratingGreat
4.1/ 5

Based on 11 reviews

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Questions about Xl worldwide corp.

Based on 11 reviews, listing data and website checks · updated yesterday

What is Xl worldwide corp.?

XL Worldwide is a boutique transport and logistics firm specializing in customized logistics solutions for global enterprises. They offer a variety of reliable and personalized delivery services, including priority service with same-day and overnight deliveries to major domestic and international destinations. The company operates from Springfield Gardens, New York, and Doral, Florida, and serves industries such as transportation, trucking, and railroad.

What specific courier and messenger services does the company offer?

The company provides standard air courier service with overnight delivery to major cities in Latin America and Europe using direct flights. They also offer on-board courier transportation where a passenger flies daily on commercial airlines carrying shipments as personal luggage to clear customs immediately. Additionally, they provide local messenger services with exclusive pick-up and delivery in 60 to 90 minutes or regular services in 2 to 3 hours.

What storage and fulfillment options are available for marketing operations?

XL Worldwide offers storage and fulfillment tailored for marketing operations needing expedited turnaround of promotional material when shipping overseas. They store merchandise in bonded warehouses and handle fulfillment tasks like labeling, packing, and customs forms. Their computerized inventory control system allows customers to place orders, check inventory, or track shipments online.

How does the Expedited Cargo Service differ from standard freight forwarding?

The Expedited Cargo Service (ECS) acts as an alternative to typical freight forwarders by managing the entire process from pickup to destination clearance. They prepare necessary paperwork, assist with consulate authorities, and ship items via the first available aircraft or vessel. This service ensures comprehensive handling similar to their overnight courier packages.

How can customers use the online tools to manage their shipments?

Customers can track shipments and manage inventory in real time through their online platform. The website allows users to place pick-up orders for urgent shipments and deploy direct-marketing campaigns to their customer base. Once logged in, the entire network is accessible at the user's fingertips for streamlined operations.

How does the company ensure personalized customer support?

The company assigns a highly specialized customer service agent to each account to ensure personalized attention. This agent is always available to address specific needs and prioritize customer requirements. The approach ensures that clients are not treated as just an account number but receive dedicated support.

What additional features does the XL NOW priority service include?

XL Worldwide offers XL NOW priority air courier service for situations where standard service does not meet demands. This service includes special handling, immediate delivery confirmation, later cut-off times, and holiday or weekend deliveries. It also provides same-day and next-day delivery options to two-day points.

What tracking and notification features are provided to customers?

The company provides automatic proof of delivery (POD) by fax or e-mail within 24-48 hours after delivery. They also offer online shipping and tracking capabilities along with automatic notifications for any delays caused by Acts of God. These features ensure transparency and timely communication regarding shipment status.

What aspects of the service do reviewers most frequently praise?

Reviewers consistently praise the exceptional customer service and high-quality products offered by the company. Many users highlight the professionalism, attention to detail, and prompt delivery as key strengths. The positive feedback emphasizes the personalized service and the ability to exceed expectations.

What is the current rating and review distribution on Trustburn?

The Trustburn rating for XL Worldwide is 4.1 out of 5 stars based on 11 reviews. The reviews range from 3 to 5 stars, with the majority being 4 or 5 stars. The most recent reviews from 2023 continue to reflect high satisfaction with the service and products.

What are the official contact methods and locations for XL Worldwide?

The company can be reached at 7182447755 in Springfield Gardens, New York, or 305-718-8100 in Doral, Florida. Their website, xlworldwide.com, also provides online tools for tracking and managing shipments. Customers can also send a note through the contact form on their website for assistance.

What should a first-time customer know before choosing XL Worldwide?

First-time customers should note that the company offers both standard and priority services depending on their urgency. They can start by logging into the website to track shipments or place pick-up orders for urgent deliveries. The personalized service ensures that each client receives dedicated attention from the start.

Who is the ideal customer for XL Worldwide's services?

The company specializes in serving global enterprises needing customized logistics solutions. They are particularly suited for businesses requiring same-day or overnight deliveries to major domestic and international destinations. Their expertise in handling restricted articles and expedited cargo makes them ideal for time-sensitive shipments.

How long has the company been in operation and what is their network scope?

XL Worldwide has been operating since at least 2019, as indicated by the copyright on their website. They have established a worldwide network with affiliates sharing the same system and operational procedures. The company continues to adapt to new trends in the global marketplace to meet evolving customer needs.

What is the official website of Xl worldwide corp.?

The official website of Xl worldwide corp. is xlworldwide.com.

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About Xl worldwide corp.

Address
14740 184th St Ste 1