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Questions about Wow Clean Carpets

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What is Wow Clean Carpets?

Wow Clean Carpets is a family-owned cleaning company operating from Warehouse 7/12 Kadak Place in Breakwater, Victoria. They specialize in deep steam cleaning, upholstery care, and commercial services for schools and aged care centres. The business has been serving the Geelong area for over 20 years, with Rodney Driessen running the company for the past 10 years.

How do I book a service and what are the opening hours?

The business operates Monday through Friday from 7:30 am to 7:00 pm and is closed on weekends. They offer a 3-step process that includes inspecting and pre-treating, deep steam cleaning, and grooming for a quick dry. Customers can book appointments by calling their mobile number or filling out the online form on their website.

What are the starting prices for the main cleaning services?

Carpet steam cleaning starts from $130 including GST, which covers a single room and is the minimum charge. Couch and upholstery cleaning begins at $130 for one seat, while mattress cleaning starts from $120. Student room packages are available from $180, covering the mattress, carpet, and a general room clean.

Which suburbs and areas do they cover?

The team services Greater Geelong, the Bellarine, the Surf Coast, and Golden Plains. Specific suburbs include North Geelong, Lara, Belmont, Torquay, Corio, Leopold, Grovedale, Ocean Grove, and Highton. They also clean student accommodation and commercial properties like childcare centres and schools.

What is the step-by-step cleaning process?

Each job follows a strict 3-step process: first, they inspect the area and apply safe pre-treatment; second, they perform a deep steam clean using hot water extraction; and finally, they groom the carpet to ensure it dries quickly and looks fresh.

What guarantees and payment options are provided?

The business is fully insured and offers a re-clean guarantee if a customer is not satisfied with the result. They use truck-mounted and portable hot water extraction machines to reach apartments and upper floors. Payment can be made via mobile EFTPOS, online, cash, or bank transfer.

How can I contact the business and what are the contact details?

Customers can contact the business by calling 0418 120 387 or emailing hello@wowcleancarpets.com.au. The head office is located at Warehouse 7/12 Kadak Pl, Breakwater VIC 3219. They accept keys from real estate agents if the owner cannot be present during the cleaning.

What do recent customer reviews say about the service?

Recent Google reviews highlight the team's professionalism, speed of booking, and friendly communication. One reviewer praised the quick response to a last-minute request, while another appreciated the direct access to the owner, Rodney Driessen. The business maintains a strong 5.0-star rating on Google.

What preparation is needed before the cleaners arrive?

The process requires moving chairs, side tables, and easily movable furniture off carpets before cleaning begins. Larger items like beds can be worked around, but removing all furniture ensures optimal results. Plastic slips are available for free to protect furniture legs if they must remain on the carpet.

How long has the business existed and who owns it?

The business has been operating for over 20 years, with Rodney Driessen personally running the company for the last 10 years. They serve a wide range of clients including homes, apartments, aged care facilities, and commercial spaces like schools and offices. Their base is in Breakwater, but they travel across the Bellarine and Surf Coast.

How does the hot water extraction method work?

The cleaning process involves inspecting and pre-treating the carpet, followed by a deep steam clean using hot water extraction. Afterward, the carpet is groomed to promote fast drying and a fresh appearance. The entire process is designed to lift out dust, allergens, and ground-in dirt effectively.

What payment methods and logistical arrangements are available?

The business accepts payments via mobile EFTPOS, online, cash, or bank transfer. They can collect keys from real estate agents if the client is unavailable. The service is fully insured and backed by a re-clean guarantee to ensure customer satisfaction.

Where is Wow Clean Carpets located?

Wow Clean Carpets is located at 12 kadak place, Warehouse 7, Breakwater, Victoria, 3219.

What is the official website of Wow Clean Carpets?

The official website of Wow Clean Carpets is wowcleancarpets.com.au.

Does Wow Clean Carpets have reviews on Trustburn?

Wow Clean Carpets has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Wow Clean Carpets

WOW Clean Carpets is a family-owned cleaning company serving Geelong and surrounding suburbs, including North Geelong, Lara, Belmont, Torquay, Corio, Leopold, Grovedale, Ocean Grove and Highton. With over 20 years of experience, they deliver deep, long-lasting results for homes and businesses using a thorough 3-step process: inspect and pre-treat, deep steam clean, then groom and quick-dry. Services include carpet steam cleaning, upholstery and mattress cleaning, tile and grout cleaning, window cleaning, and commercial cleaning for schools, aged care and childcare centres. All staff are fully insured and background-checked, and every job is backed by a satisfaction guarantee, with 560+ five-star Google reviews from happy local customers.

Address
12 kadak place, Warehouse 7, Breakwater, Victoria, 3219
Business hours
Mon-Fri: 07:30 - 19:00, Sat-Sun: Closed