Worldwide Resources is a company that provides excellent services and products. I have been a customer for several years and I am always impressed with their professionalism and attention to detail. The staff is knowledgeable and friendly, and they always go above and beyond to meet my needs. I highly recommend Worldwide Resources to anyone in need of their services.
Questions about Worldwide Resources
What is Worldwide Resources?
Worldwide Resources is an international investigative solutions and fraud detection firm founded in 2001, specializing in insurance investigations, background checks, and statistical analysis for fraudulent claims. They have completed over 10,000 cases across 100+ countries, including death verification and pharmacy canvases, and offer a free consultation to discuss investigation needs.
How does Worldwide Resources approach its service delivery differently from competitors?
The company differentiates itself by assigning a specific person to each account to provide personalized service rather than using the usual automated, cold approach utilized by many competitors. This dedicated point of contact ensures that customers receive a tailored experience for their medical record retrieval or other investigative requests.
Who is the ideal client for Worldwide Resources' investigative services?
Their services are designed for insurance companies, third-party administrators, self-insured companies, and attorneys who need to establish the circumstances surrounding a claim. They also assist individual clients with background checks and death verification services across a vast network of 100+ countries.
How can a new client get started with Worldwide Resources?
To begin an investigation, clients can call the Springfield, MO office at 417-883-1700 or fill out their online contact form. There is no cost to review a file or to complete the initial online form, and they offer a free consultation for all areas of service.
Where is Worldwide Resources located and what are their office hours?
The business operates out of Springfield, MO, with a home office open Monday through Friday from 9:00 am to 5:00 p.m. US Central Standard Time, though they also maintain investigators operating around the globe to meet clients in person if necessary.
How long has Worldwide Resources been operating and what is their experience level?
With a cumulative 150+ years of experience and a team that includes certified graphologists and international investigators, they have been in business for over 15 years since their 2001 founding. Their extensive background includes both law enforcement and insurance sectors, allowing them to handle complex cases effectively.
What specific aspects of the service do reviewers praise most?
Reviewers consistently praise the staff's knowledge, friendliness, and ability to go above and beyond to meet expectations, with many noting the exceptional quality of work and timely completion of projects. Some users specifically highlighted the personalized service and the professional demeanor of the team members.
What specific investigative services does Worldwide Resources offer?
Their services include medical record retrieval, death verification, pharmacy canvases, peace of mind investigations, and statistical analysis for fraudulent claims, all aimed at detecting insurance fraud which steals at least $80 billion annually in the US alone. They also provide background checks and comprehensive inquiries for various clients.
How does Worldwide Resources manage investigations in remote or international locations?
The company's website states that they have relationships with investigators working in countries across the globe, enabling them to deliver results whether the investigation takes place in the U.S. or a remote location. They have established a substantial list of contacts and resources to support their global operations.
Who are the key leaders and what are their specific qualifications?
Certified Graphologist Mike Ferguson is a key figure, providing insight into the honesty and integrity of claimants and witnesses, while Ben Turner brings diverse linguistic skills in English, Portuguese, Spanish, and German to his work as an actuary and attorney. Their leadership team actively presents SIU training to insurance companies annually.
What external recognitions or memberships does Worldwide Resources hold?
The company has been invited to speak before the U.S. Consulate and State Department to raise fraud awareness and routinely provides educational seminars to the claims and special investigative units of insurance companies. They are members of the National Association of Investigative Specialists and the Council of International Investigators.
What is the step-by-step process for engaging Worldwide Resources?
The process involves contacting them via phone or form, receiving a free consultation, and then having a specific person assigned to the account to process cases. They emphasize a personalized approach where a main point of contact handles the entire investigation lifecycle from start to finish.
What is the official website of Worldwide Resources?
The official website of Worldwide Resources is worldwideresourcesinc.com.
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Worldwide Resources is the principles of professionalism,integrity and service which are paramount to the success of any investigation.
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