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3.8/ 5

Based on 10 reviews

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Amanda Rice
Reviews 1

The experience with Wootric has been excellent. Their customer service is top-notch, always prompt, and helpful. I had a small issue with their platform, and they resolved it within minutes. I continue to be impressed with their dedication to providing a great user experience.

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About Wootric

Wootric is now part of the InMoment family. Explore this powerful approach to experience improvement for digital apps and B2B SaaS.

Wootric: Revolutionizing Experience Improvement for Digital Apps and B2B SaaS

Wootric is a customer experience management platform that helps businesses improve their digital apps and B2B SaaS products. The company was founded in 2013 by Deepa Subramanian, who saw the need for a more effective way to measure customer satisfaction in the digital age.

Since then, Wootric has grown into a powerful tool that enables businesses to collect feedback from their customers at every stage of the customer journey. With its advanced analytics and reporting capabilities, Wootric provides businesses with valuable insights into how they can improve their products and services.

In 2020, Wootric was acquired by InMoment, a leading provider of experience intelligence solutions. This acquisition has allowed Wootric to expand its reach and offer even more value to its customers.

What sets Wootric apart from other customer experience management platforms is its focus on simplicity and ease of use. The platform is designed to be user-friendly, with intuitive features that make it easy for businesses to collect feedback from their customers.

One of the key features of Wootric is its Net Promoter Score (NPS) survey tool. This tool allows businesses to measure how likely their customers are to recommend their product or service to others. By tracking NPS scores over time, businesses can identify trends and make data-driven decisions about how they can improve their products or services.

Another important feature of Wootric is its ability to integrate with other tools and platforms. For example, it can be integrated with popular CRM systems like Salesforce or HubSpot, allowing businesses to easily track customer feedback alongside other important metrics like sales data.

Wootric also offers advanced analytics capabilities that allow businesses to dig deeper into their customer feedback data. With features like sentiment analysis and text analytics, businesses can gain valuable insights into what their customers are saying about them online.

Overall, Wootric is a powerful tool that can help businesses of all sizes improve their customer experience. With its user-friendly interface, advanced analytics capabilities, and seamless integrations with other tools and platforms, Wootric is a must-have for any business looking to stay ahead of the competition in the digital age.

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