Login or sign up
For business
Average ratingExcellent
4.7/ 5

Based on 27 reviews

578%
411%
311%
20%
10%
Ask AI

What reviewers say about Wisper ltd

Generated with AI from 27 reviews on Trustburn · updated 39 days ago

Customers frequently praise Wisper's electric bikes for their quality, reliability, and smooth ride, and they commonly compliment the team's helpful and responsive customer service.
What does Wisper ltd do?

Wisper is the longest serving e-bike brand in the UK, offering step-through electric bikes, folding electric bikes, and electric mountain bikes for sale.

What are the most common complaints about Wisper ltd?

Based on the lowest-rated reviews on file, customers did not raise specific complaints, as these critical reviewers wrote positively about the bike's quality, battery life, and helpful customer service despite giving 3-star ratings.

AI-generated from reviews on this page. Verify anything important with the company directly.

Gary Ciampanelli
Reviews 1

I've had my Wisper ltd electric bike for a few weeks now and I'm loving it. It's a great way to get around town, especially with the electric assist feature. The bike is sturdy, comfortable, and performs well on both flat and hilly terrains. Two thumbs up for Wisper ltd!

Valerian Thomas
Reviews 1

I had an amazing experience with Wisper ltd. Their customer service was top-notch and they helped me choose the perfect bike for my needs. The quality of their bikes is exceptional. I would highly recommend Wisper ltd to anyone in search of a reliable and high-quality electric bike.

Mizri Msj
Reviews 1

I recently bought an electric bike and it has been a game-changer. The bike is of great quality, easy to use, and has made commuting a breeze. The customer service provided by Wisper ltd was exceptional. I would highly recommend their products to anyone in need of an electric bike.

Ann Kennedy
Reviews 1

I've been using Wisper ltd's electric bike for a while now and it has been a great investment. The bike is reliable, easy to maintain, and provides a smooth ride. The customer service I received was exceptional. I highly recommend Wisper ltd to anyone looking for a quality electric bike.

Guy Cantwell
Reviews 1

I absolutely love my Wisper ltd electric bike. It's reliable, efficient, and has made my daily commutes a lot more enjoyable. The customer service provided by the team at Wisper ltd was excellent. I highly recommend their products to anyone in need of an electric bike.

Customer
Reviews 1

I was excited when my Wisper e-bike arrived, and even happier after taking it out for a few rides. The build quality is impressive—it feels solid, not cheap or flimsy, and rides very comfortably. Adjusting the saddle and handlebars to fit perfectly was a breeze. The power delivery is instant, and the gears shift smoothly and precisely. I’ve found the battery to be highly efficient; if you put in some effort and don’t rely on the motor constantly, you can get incredible mileage. I also think the manufacturer’s range estimates are realistic. Overall, a fantastic purchase that feels well-priced for the quality you get from the UK’s longest-serving e-bike brand.

Mike Ashcroft
Reviews 1

I’m thrilled with my new Wisper e-bike. It fits perfectly in the back of my camper-conversion Citroen Berlingo, which is a huge plus. I recently tackled Hardknott Pass in the Lake District—known for being brutal on car clutches—and I reached the summit without even breaking a sweat! I also spent a weekend cruising along the Fleetwood and Blackpool promenades, covering miles without using pedal assist, though I did switch to level 1 or 2 to fight the headwind. The bike is a bit heavy, but once you master a good lifting technique, it becomes second nature. The battery life is impressive, lasting much longer than expected. Highly recommended; if you’re on the fence, just buy it.

Neil Basnett
Reviews 1

If you’re looking for a top-tier e-bike, the Wisper 905 is an absolute winner. We bought this through the Cycle to Work scheme because we wanted a model that felt comfortable for both of us, and it has exceeded all expectations. It’s been over a year since we purchased it, and we’ve already clocked up more than 1,000 miles without a single issue. The build quality is outstanding—from the frame and welding to the suspension, gears, and motor power, everything remains in perfect condition. Thanks to the excellent service from Tim at Wisper Electric Bikes in Kemsing, who gave us plenty of time to test ride, the decision was easy. The Torque Power Back motor and 700Wh battery make even long 80-mile round trips to the coast feel effortless. Even my wife, who is new to cycling, now genuinely looks forward to her commute, while I, an experienced but out-of-shape cyclist, enjoy taking it off-road across Norfolk. It’s a high-quality, life-enhancing purchase that offers incredible value. Highly recommended.

Linda
Reviews 1

We’ve owned our Wisper 806 torque e-bikes for over three years now and they have been fantastic. They are incredibly reliable for UK road trips, easily handling steep inclines and still showing more than half battery life after a demanding 40-mile ride with the 700 Wh pack. When we experienced a power loss in the higher torque modes, we contacted Wisper directly. Adrian in technical support diagnosed the issue quickly and arranged for a replacement part to be sent to Simon at Dialled in Bikes in Paignton, where we were staying. Simon did a brilliant job fixing it speedily. After thorough research before the purchase, we are completely happy with our choice. For anyone looking for a powerful folding e-bike that climbs hills with ease, the Wisper 806 is a top recommendation.

Bruce
Reviews 1

Having purchased both the M7 and M9 models via Stewart Electric, I was thoroughly impressed by the level of service provided. As a retired mechanical engineer, I have a keen eye for build quality, and these bikes are undeniably well-constructed and robust. Reaching my mid-60s with knee and back issues, I had assumed my cycling days were behind me. The Wisper e-bike changed that completely, offering excellent torque that lets me ride further and faster than ever before. My old non-electric bike is now gathering dust in the garage. If you are thinking about getting into electric cycling, I can confidently recommend Wisper, the UK’s longest-serving e-bike brand.

Jenny Tucker
Reviews 1

I’m absolutely thrilled with my Wisper 806 step-through. The build quality is outstanding—these bikes feel incredibly solid and well-made. I actually have two of them, one in black and the other in red, and they handle beautifully. My friend recently bought the same model and now we go out riding almost every day whenever the weather allows. It’s been such a pleasure, and I want to send a big shout-out to the whole team at Wisper for making our rides so enjoyable.

Kieron Jaynes
Reviews 1

At 70 years old and weighing 16 stone, navigating the steep hills of Dover usually takes some serious effort, so I was genuinely impressed by the Wisper Wayfarer. I’ve been riding e-bikes for over a decade, but this step-through model with the 700Wh battery handles the long climb up Castle Hill with ease. It’s a beautifully designed, compact machine that offers excellent performance. Having tested competitors that cost three times as much, I can honestly say there is no real advantage to paying more. Wisper has delivered a well-functioning product that stands out in the UK market for its value and engineering.

Suzanne Dorset
Reviews 1

Having previously owned a fold-up e-bike from E Bikes Direct, I found the motor did most of the work, which wasn’t ideal for me since I wasn’t cycling much, especially on inclines. After returning it quickly, I switched to a Wisper with torque assistance, and I am thoroughly impressed. This step-through model is expertly crafted and folds down easily to fit in my car alongside my husband’s bike. The torque provides more than adequate support, ensuring a truly smooth ride. I’m not particularly technical, but I can confidently say this bike suits my needs perfectly. As an older rider, I’m really enjoying the exercise and feel I’m getting fitter. While I wish it had suspension, I understand that feature would have significantly increased the price. I even visited the manufacturer in Kemsing to take a look and was assisted by a very knowledgeable staff member. I’m extremely happy with my purchase and highly recommend electric bikes to other older women!

R. Colin
Reviews 1

Wisper has been a trusted name in the UK since 2005, offering an excellent selection of budget-friendly electric bikes. I’ve just picked up my second model from the Kent-based brand, the Wayfarer H7, and I’m thoroughly impressed. The frame is solidly built, the design is distinctive, and it offers a smooth, comfortable ride that has truly reignited my passion for cycling—even in my sixties. I highly recommend this brand.

Mrs H
Reviews 1

Two weeks in with my Wisper 705 and I’m absolutely loving it. Since I needed a smaller frame, I was able to opt for smaller wheels to ensure the perfect fit, and the ride is incredibly comfortable. The electric boost is intuitive, and the battery capacity gives me plenty of confidence to tackle longer rides once the weather improves. It’s easily one of the best purchases I’ve made. I bought mine from Rutland Cycles at Pitsford, where the staff were both knowledgeable and super helpful—they’ll definitely be handling my future servicing. If you’re on the fence about switching from a regular bike to an e-bike, just do it; you won’t regret it!

Bernie
Reviews 1

We are absolutely delighted with our Wisper e-bikes. I went for the Wayfarer Adventure, while my wife chose the 705 with the step-through frame. We’ve already clocked up more than 2,000 kilometers on both, tackling everything from National Cycle Network routes to off-road gravel trails. They are incredibly powerful and reliable, easily delivering 90 kilometers per charge even on tough terrain. The build quality is superb, and recent rides have proven they handle heavy rain exceptionally well. Service has been excellent too; we bought one directly from the head office in Kemsing and the other from a local Dartford dealer, Bates Ebikes, and both experiences were great.

MR C CRANSHAW
Reviews 1

I am absolutely thrilled with my Wisper 905 crossbar. The build quality is exceptional, and it feels incredibly robust. Living in Kent means plenty of hills, but the electric assist makes getting back up them effortless—my legs don't ache at all after a ride. It’s a fantastic e-bike, and I’m already eager to plan my next outing!

Brian Derby
Reviews 1

My wife and I picked up the Wisper 806 models and couldn't be happier. They look fantastic and have completely transformed our cycling routine. We’ve been zooming through the Kent countryside feeling like teenagers again, thanks to that incredible electric boost. I even managed a quick ten-mile ride yesterday and the battery was still at full charge, which is impressive. These bikes give you such confidence that you’ll naturally want to explore further and more often than you would on a standard bicycle. A truly life-changing purchase.

Hayley
Reviews 1

Having ridden e-bikes for two decades, I’ve seen the technology improve significantly, which made my decision to finally invest in a new one easier—though timing it with the pandemic supply shortages made it tricky. I reached out to three different retailers, and while two just pushed their priciest options, the team at Wisper in Kemsing listened and confirmed exactly what I actually needed, not just what was most expensive. Even with the delays, they were transparent about the timelines. When a mistake happened, they owned it and fixed it with great service. The bike arrived recently, and setup was a breeze—just attach the pedals, adjust the handlebars, and charge the battery. I’m now the proud owner of an electric blue 24” 705 model. It looks fantastic, and the throttle provides a smooth launch from junctions, letting me focus on the road rather than wobbling into traffic. The battery holds a charge well and refills quickly. The smaller frame gives me a sense of control, and the pedal assist handles the hills effortlessly, helping me stay fit without exhausting myself far from home. I tested the speed limits thoroughly: it hits the legal 15.5 mph cap easily, though I can cruise at 20 mph downhill with the power cut-out engaging as required. Mixing the gears with the assist lets me choose when to exert effort and when to get a boost. For me, this is more than just a commute tool. I have epilepsy, so I can’t always drive reliably. Having this bike means I can maintain my independence, going shopping or visiting friends without depending on others, even when life gets complicated. Comparing it to my old, cheaper Chinese model, the difference is night and day. The Wisper is lighter, has much smoother gears, and the disc brakes give me superior confidence. The compact frame and shorter wheelbase make it incredibly maneuverable. I once had a bad fall with my old, longer bike where I couldn’t keep it upright while stationary, resulting in a fractured knee cap and ribs. The Wisper’s design makes that kind of static wobble far less likely. It was absolutely worth the wait and the premium price for such a high-quality build.

linda gresty
Reviews 1

Absolutely blown away by my new Wisper 806 folding e-bike. The build quality is top-notch and it’s an absolute pleasure to ride—finally, I can keep up with my granddaughters! A huge thank you to Cycle House Ltd in Warrington for their excellent service throughout the process.

Brightonian
Reviews 1

I’m still getting to know my Wisper 705, but so far, it’s been a solid experience. The build quality is excellent, with reliable brakes and suspension that inspire confidence. It’s not exactly flashy, but its design has a certain honest charm. The acceleration can be a surprise at first, but it makes tackling hills feel effortless. Yes, it’s heavy to carry upstairs, but the electric boost has completely transformed my cycling routine, letting me cover distances and climbs I never thought possible.

Cusstomer
Reviews 1

We recently purchased two Wisper e-bikes for myself and my wife—specifically a 705 and a Wayfare. We are absolutely delighted with our choices. The balance on these bikes is truly remarkable, making the ride feel effortless and secure. It is no wonder Wisper has been a leading UK brand for so long; we can hardly wait to head out on them again!

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Wisper ltd

Wisper is the longest serving e-bike brand in the UK. With step-through electric bikes, folding electric bikes, and electric mountain bikes available to buy today!

Categories
Automotive