What reviewers say about Willard InterContinental Hotel
What does Willard InterContinental Hotel do?
Willard InterContinental Hotel is a AAA Four Diamond luxury hotel located in downtown Washington, D.C.
Are there any complaints about Willard InterContinental Hotel?
The critical reviewers wrote that the hotel has very bad service, with one noting a waiter spilling water on a guest and another citing long wait times for room service and front desk assistance.
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Location is unbeatable. 2 blocks from National Mall and 2 blocks from White House. Plenty of great food options are walkable and I think what I was most pleased about was the fact that the hotel was child friendly (I had heard otherwise). We had a one bedroom suite with the kids sleeping in the common room on a pull out couch and cot. Room was well appointed and very spacious.
Only downside was housekeeping. We left our first day at 9am. We arrived back at 2pm after a bike tour and lunch to find that our room had not been made up. To their credit, issue did not repeat itself. Would stay again for sure.
Beautiful space in the middle of downtown. Valet service was exceptional.
Really nice and convenient location. Ali was extremely accommodating and professional and made the stay that much more enjoyable. Hotel is beautiful and the room was very clean and had everything I was looking for. Thank you Ali and I hope to stay at the Willard again!
We stopped at the outdoor patio seating of the Cafe for drinks and a with the family after a long day in DC. The staff was attentive even though we fit the typical tourist look with 4 adults and 3 kids. We were treated as well as any politician that might be eating a full meal. We had the charcuterie and cheese board along with drinks all around. They were both delicious and there were barely crumbs left. The waitress seemed to forget us a bit towards the end but it was approaching prime dinner time so I guess she gets a a little grace. All in all would recommend all though be prepared to have a little sticker shock if you don't benefit from lobbyist kickbacks.
Only visited for a drink and bunch but fantastic. good prices and cocktails made very well.
Nothing more beautiful than the Willard in DC around Christmas
Centrally located. Walking distance to everything. The Willard's history is fascinating. Very nice experience.
Hate to rate it so high, it'll just make the prices go up
The InterContinental Willard Hotel is an elegant, classic DC hotel. It is a very large hotel located prominently near the White House. They have very nice brunch/tea options along a nicely decorated corridor. The crystal room and the wood paneled room are large, elegant event spaces. There are also numerous event spaces on the lower levels including ballrooms and meeting conference spaces. Staff members were very friendly and attentive.
Fantastic stay and the service was just outstanding.
Absolutely beautiful! True "old D.C." feeling and amazing service. Seriously, everyone on the staff I passed or interacted with said hello to me with a smile. The hotel room was beautiful and spacious. They also have a lovely bar in the lobby that they told me was the 2nd oldest in Washington. I stopped to have a drink and enjoyed the atmosphere very much. Would definitely stay again!
Great bartender/bar. The rotunda is really neat, all of the state seals are on the ceiling.
Please visit the Round Robin Bar.... Amazing atmosphere and cocktails!
I can t rate this a 5-star hotel. There is a lot of hair on the bathroom floor from the previous person. The rooms are meh. Nothing special. We ve had better stays at 3 & 4 star hotels. The hallways are loud. I m glad I brought my Clorox wipes. Save your money.
Excellent location. Excellent service. Great history in the hotel. Top notch!
Everything was excellent! Rooms are clean and comfortable, although not terribly luxurious. Fitness center was exceptional for a hotel gym. Staff was helpful and friendly at every occasion.
One of the good hotels I have stayed in the USA. I don t usually book in classic designed hotels, but this hotel was a pleasant change. Checkin was extremely fast and easy. The main entrance to the lobby has stairs and luggage needs to be carried. The main lobby is large and has a lot of areas for small meetings. The rooms are quite spacious and you get good amnesties like water bottles and Nespresso machines. Their mini bar is a bit expensive though. Extremely friendly staff and very helpful concierge area. Great location close to the main attractions area in DC.
World class service here. Excellent location. Beautiful rooms. Need I say more. It's the Willard. A must stay!
Lovely little museum, showing the history of the hotel. It was conveniently located just inside the entrance, which was beautiful. The building itself is quite striking, with architecture details from that era.
Great location, great quality, great food.
Feels great! The hotel is doing a great job managing under more strict conditions, but still maintains a beautiful ambiance. Also very close to Old Abbot Grill, go during happy hour for some tasty oysters!
Very nice hotel. One of the best I have stayed in.
The location of the Intercontinental Willard hotel is perfectly located for your visit to the DC/Capitol area. This historic hotel is absolutely stunning with spacious rooms. Most rooms have 2 double queen beds a desk and a casual chairs and table as well as a desk. They offer turn-down service as well. 50" LG TVs in every room (unfortunately they don't offer movie rentals which was a bummer for the kids). Free in room coffee and tea and some rooms include breakfast. Breakfast at the cafe is excellent, although prices are high as in every hotel. The offer valet parking service and indoor parking. Most attractions and museums are located within walking distance. The White House tour is just 1/2 block away! Perfect! Although the toe was a big disappointment (I will post a review under that header later). I recommend the Willard if you can afford the extra $'s.
Very central to every thing you want to be in DC for. Service has been attentive and kind. 5 star food so far. Room size for 2 beds is average. Very good mix of classic looks and modern amenities.
Great stop on a very hot day. Delicious burger and beer in the lounge.
Great location.. good food. The rooms with nice view
Classy and historic, the Willard provides a glimpse of a traditional luxury hotel.
Terrific place with loads of history and very friendly helpful stuff
Fantastic experience here!
Booked as a weekend getaway and was very satisfied with everything. Staff was helpful and efficient. The property is gorgeous, and the lobby is all original and well preserved. This hotel is right in the heart of DC. Our room was perfect in every sense, everything was super clean and very tidy so you can tell that housekeeping actually takes pride in their work. The bed was quite possibly the most comfortable bed I've ever slept in as well. Making your night better is the fact that the windows are very well insulated from sound so you couldn't hear any street noise.
Awesome location. Close to the mall. Staff is friendly and very accommodating. Rooms are spacious and clean. GREAT!!
Fanciest hotel I've ever stayed at. They were all decked out for Christmas. The service was great and the rooms were large. It's definitely an expensive, upscale hotel, but they did it right and the location can't be beat if you want to visit the Smithsonians, white House, etc. Tea time was booked well in advance, so if that is something you'd interested in doing, I'd make reservations sooner than later.
Great hotel. Stuffy, though. What do you expect two blocks away from White House?
Great location. Historic building.
Beautiful lobby. Comfortable rooms.
Very historic and beautiful.
Do tour.
Truly world class and place for the elitists. Stone throw distance from the White House the central location is a great advantage. Minibar is comprehensive and the rooms and fittings are world class. We completely enjoyed our stay.
Very nice property, stayed here on an award stay. Treated us very well, and enjoyed an upgraded room on a high floor with a view of the Washington Monument.
Fabulous welcome, superb service, meticulous attention to detail and an amazing concierge. And all that was when I arrived. With no fuss arranged a quick reservation to an elegant restaurant in an exclusive neighborhood. Have enjoyed an extravagant meal and heading back to the hotel.
Attended a gala at the Willard, the space was amazing and the staff were great!
Beautiful hotel. Wonderful staff. Restaurants have a bit to be desired. Breakfast a la carte was cold. Dinner was nice, great service, nice presentation, but very small portions.
Very nice and clean hotel with very attentive satff. very close to many land marks so great if you are in DC for a short timr and eant to see as much as you can
When you stay in DC you should here at least once in your life.
Nice rooms of good size. Renovated and updated much of the room and furnishings. Very quiet and pleasant stay.
Very nice staff. The location of the hotel in DC is wonderful, right next to the mall and Washington monument. A beautiful building as well
Great wedding venue. Friendly and professional staff. Great spot for photography, and great proximity to lots of dc classics.
Tea at the Willard is a unique and fun experience. Highly recommend
Very elegant. Nice place in DC. Kinda upscale if you ask me
I had the opportunity for a three night to stay on property as part of a gala event a few weeks ago. The gala itself (food, facilities, service, etc.) was wonderful. I could not really find fault with our event and would likely recommend a return next year if possible
Great Location for my D.C. visit. Friendly and helpful staff, great concierge service and a wonderful room.
Hosted an event and the hotel staff did a really good job
Attended a POLITICO event at the Willard. Beautiful hotel, but the ventilation could use a bit of work. It was very warm and smelled old in some places.
The room was beautiful and the staff was very helpful!
Great hotel. Great location. Hotel bar very nice with an impressive selection of single malt whisky.
Staying here is an unmatched experience. I've never lived a 'luxurious' life, but staying at this 5-Star, elegant hotel was a wonderful retreat away from normality. The service is perfect, every staff person is kind and helpful, and the rooms are immaculate. Not to mention, it is so close to everything! There is no better place to stay in D.C.
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Enjoy luxury accommodations at the historic Willard InterContinental, a AAA Four Diamond Hotel, located in downtown Washington, D.C..
The Willard InterContinental Hotel is a luxurious AAA Four Diamond Hotel located in the heart of downtown Washington, D.C. The hotel has been a landmark in the city since 1850 and has hosted many famous guests over the years, including presidents, foreign dignitaries, and celebrities.
The hotel offers guests a unique blend of historic charm and modern amenities. The rooms are elegantly decorated with classic furnishings and feature all the latest technology to ensure that guests have everything they need for a comfortable stay. Each room comes equipped with high-speed internet access, flat-screen TVs, iPod docking stations, and plush bedding.
One of the highlights of staying at the Willard InterContinental Hotel is its location. The hotel is just steps away from some of Washington D.C.'s most famous landmarks such as the White House, National Mall, Smithsonian Museums and other attractions like Ford's Theatre where President Lincoln was assassinated.
Guests can also enjoy world-class dining at one of several on-site restaurants. Café du Parc serves classic French cuisine while The Occidental Grill & Seafood offers an American menu featuring fresh seafood dishes. For those looking for something more casual or quick bite to eat there's also Le Bar which serves light fare throughout the day.
In addition to its luxurious accommodations and prime location in downtown Washington D.C., The Willard InterContinental Hotel also boasts an impressive array of amenities designed to make your stay as comfortable as possible. These include a fitness center with state-of-the-art equipment; concierge services; valet parking; 24-hour room service; business center facilities including meeting rooms equipped with audiovisual equipment.
Whether you're visiting Washington D.C. for business or pleasure, there's no better place to stay than at The Willard InterContinental Hotel. With its rich history combined with modern amenities it truly offers guests an unforgettable experience that will leave them wanting more!
- Phone
- +18004246835
- Categories
- Hospitality