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White lotus home

4.1· 8 reviews
Average ratingGreat
4.1/ 5

Based on 8 reviews

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Questions about White lotus home

Based on 8 reviews, listing data and website checks · updated today

What is White lotus home?

White Lotus Home is a US-based retailer specializing in handcrafted organic bedding, mattresses, and home furnishings. The company has been operating since 1981 and is located in New Brunswick, New Jersey, with a showroom open Monday through Friday from 9 AM to 4 PM. They focus on providing natural, sustainable products made with American raw materials whenever possible.

What are the return terms for mattresses?

The business offers a 100-night mattress guarantee for customers living in the contiguous US. If a customer is unhappy, they can return the mattress for a 100% credit toward a new purchase valid for one year, or receive a 70% refund of the total payment. This policy applies only if the return is initiated within 100 days of receiving the purchase.

How does the shipping process work?

Shipping fees are included in all orders within the contiguous United States. For qualifying orders within 150 miles of the New Jersey showroom, customers receive free delivery and white glove service. Larger items like mattresses and toppers typically ship within 3-5 weeks, while soft goods like pillows and sheets arrive within 1-3 weeks.

What is the rating split and what do reviewers say?

The company's Trustburn rating is 4.1 out of 5 stars based on 8 reviews. The rating split shows a majority of 5-star and 4-star ratings, with a few 3-star reviews. Reviewers frequently praise the exceptional quality, softness, and eco-friendly practices of the products, while some mention the shipping timeline as a variable factor.

How can a new customer get started?

To get started, customers can browse the online collection at whitelotus.net or visit the showroom at 745 Joyce Kilmer Avenue, Ste E, New Brunswick, NJ 08901. Appointments for the showroom must be scheduled at least 24 hours in advance by calling 732-828-2111 or emailing info@whitelotushome.com.

Which areas are served and where is the business located?

The business serves the contiguous United States, with free delivery and white glove service available within a 150-mile radius of the New Jersey showroom. International shipping is supported, though additional fees may apply for orders to Alaska, Hawaii, and Canada depending on the location.

How can I contact the business?

Customers can contact the company via phone at 1 (732) 828-2111 or by email at info@whitelotushome.com. The customer service team is available Monday through Friday from 9:00 AM to 5:00 PM EST to assist with inquiries and support.

What specific products and services are offered?

The company sells a variety of organic products including mattresses, pillows, duvets, futons, toppers, and bedding. They also offer wholesale fabrics, private label options, and dropship programs for businesses looking to stock their own lines.

What themes do multiple reviewers share?

Many reviewers highlight the softness and comfort of the sheets and duvets, describing them as feeling like sleeping on a cloud. The eco-friendly approach and commitment to sustainability are also frequently praised by customers who value natural materials.

How long has the business existed?

The company has been in operation since 1981, making it a long-standing player in the organic bedding industry. They have maintained a simple two-fold objective of offering non-threatening products to the planet and educating consumers about the benefits of natural bedding.

What specific product details are mentioned in external discussions?

The Boulder Dreamton mattress, made from green cotton and wool without coils, is a specific product mentioned in Reddit discussions. It is priced around $1500 for a queen size and is noted for its firmness and all-natural fiber composition.

What certifications and memberships does the business hold?

The business is a member of Green America and the Organic Trade Association, and holds GOTS certification as an organic company. They emphasize that their people, products, and business practices are socially, politically, and environmentally responsible.

What are the specific terms of the refund policy?

The company provides a 100% credit toward a new purchase or a 70% refund for unsatisfactory mattresses, but only if the return is requested within 100 days. Additionally, they offer a 14-business-day processing time for refunds to the original payment method.

How does the showroom appointment process work?

The business operates a showroom in New Brunswick, NJ, which is open Monday through Friday from 9 AM to 4 PM. Appointments are required for visits, and they encourage scheduling at least 24 hours ahead to ensure availability.

What is the official website of White lotus home?

The official website of White lotus home is whitelotus.net.

AI-generated from reviews on this page. Verify anything important with the company directly.

Smsm Yahya
Reviews 1

I've been a loyal customer of White Lotus Home for years and they never cease to impress me. The quality of their products is outstanding and their commitment to sustainability is commendable. I recently purchased a sheet set and I couldn't be happier. The sheets are so soft and cozy, it's like sleeping on a cloud. I highly recommend White Lotus Home for their exceptional products and eco-friendly practices. 👍

Ling Hu
Reviews 1

I've been a customer of White Lotus Home for a few years now and they never disappoint. The quality of their products is always exceptional and their customer service is top-notch. I recently purchased a duvet and it is absolutely amazing. The material is so soft and comfortable, it feels like sleeping in a cloud. I will definitely continue to support this company and recommend them to others.

Phillip Phillip
Reviews 1

The bedding I purchased from whitelotus.net is of great quality. It feels soft and luxurious, and I'm really satisfied with my purchase. The prices are also reasonable compared to other similar products in the market. I would definitely recommend this company for anyone looking for high-quality bedding.

Lance Hoover
Reviews 1

I recently bought a mattress pad from White Lotus Home and I'm extremely satisfied with my purchase. The quality is amazing and it adds an extra layer of comfort to my bed. The customer service was also great, with quick responses to my inquiries. I would definitely recommend White Lotus Home for their excellent products and service.

Carolyn Webb
Reviews 1

I recently ordered a pillow from White Lotus Home and I love it! 😍 The quality is top-notch and the pillow is so comfortable to sleep on. The shipping was fast and the packaging was excellent. I appreciate the attention to detail and the eco-friendly approach of the company. I will definitely be purchasing from White Lotus Home again in the future.

Christine Herman
Reviews 1

I recently bought a mattress from whitelotus.net and I couldn't be happier. The mattress is of superior quality and provides great support. It's also environmentally friendly, which is a big plus. The customer service was excellent, with prompt replies to my queries. Overall, I highly recommend White Lotus Home for their outstanding products and service.

Sean Brennan
Reviews 1

I recently purchased a mattress from White Lotus Home and I am extremely happy with my purchase. The quality of the mattress is exceptional and it is very comfortable to sleep on. The customer service was also top-notch, with the staff being very helpful and responsive to my queries. Overall, I highly recommend White Lotus Home for their excellent products and great customer service.

Lennart
Reviews 1

I recently bought a set of pillows from White Lotus Home and I must say I'm impressed! 😊 The quality is outstanding and the pillows are so comfortable to sleep on. The website was easy to navigate and the ordering process was simple. I also appreciate the eco-friendly approach of the company. I highly recommend White Lotus Home for their amazing products.

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About White lotus home

Address
431 Raritan Ave
Categories
Retail