Questions about West Home Loans
What is West Home Loans?
West Home Loans is a mortgage broking business operating as a trading name of Malpass Finance Pty Ltd, holding an Australian Credit Licence. It assists clients with home loans, purchasing, and refinancing by working with their service providers and a network of lenders. The company has been operating under its current name since 2014, following its previous operation as Malpass Finance, and provides tailored mortgage advice and guidance throughout the loan process.
What types of loans does West Home Loans assist with?
West Home Loans specializes in supporting first home buyers who are just starting out and not sure what kind of loan they need. They also assist with investment loans to help maximize investment returns, as well as standard variable and fixed rate loans for those seeking flexibility or a great rate. Commercial property and business lending policies and interest rates are another area they help with, as these are rarely found on lender websites.
How can a potential client estimate their borrowing capacity?
The company offers a borrowing calculator that can give a rough idea of how much a customer may be able to borrow based on factors like income, employment position, deposit saved, current living expenses, and liabilities. For a more accurate assessment, they recommend giving them a call to discuss circumstances in more detail.
What is the service promise of West Home Loans?
West Home Loans states that they will provide customer service that clients will value for the life of their loan, ensuring they feel confident they are in safe hands. They aim to find the loan that is right for the client, providing information and support every step of the way during the purchasing or refinancing process.
What is the history behind the name West Home Loans?
The business operates under the trading name West Home Loans, which is a business name of Malpass Finance Pty Ltd. This rebranding occurred in 2014 to better serve clients in Western Australia, reflecting a commitment to the local state where they are based.
What makes West Home Loans different from other brokers?
West Home Loans claims to provide personalized guidance rather than a one-size-fits-all solution, tailoring advice to meet unique needs. They have access to a network of lenders to explore various options and demystify the mortgage process to ensure transparency at every step.
How does West Home Loans ensure ethical lending practices?
The company states that they do not just recommend the lender who pays the most commission. They cite the National Consumer Credit Protection Act (NCCP) as legislation designed to protect consumers and ensure ethical and professional standards in the finance industry.
Are there fees associated with using West Home Loans?
West Home Loans mentions that some brokers charge a fee for their service, which must be disclosed upfront. However, they note that when taking out a loan via a broker, it does not cost more in loan repayments because brokers get paid a commission by the lender.
What specific services does West Home Loans offer?
The company offers a range of services including supporting first home buyers, investment loans, commercial loans, and standard variable and fixed rate loans. They also provide tailored finance solutions chosen from a panel of leading lenders.
How does West Home Loans compare lending products?
The business highlights that they have access to finance products from a wide variety of lenders, allowing them to compare lending products to find a loan that is just right for the client. This provides a more personalized level of service than receiving directly from a lender.
How does West Home Loans assist with government grants and investment loans?
West Home Loans mentions that they can help determine eligibility and apply for the First Home Owner's Grant. They also assist with investment loans to ensure the loan is set up to meet specific needs and maximize investment returns.
How can I contact West Home Loans?
You can reach West Home Loans by phone at 1300180300.
What is the official website of West Home Loans?
The official website of West Home Loans is westhomeloans.com.au.
Does West Home Loans have reviews on Trustburn?
West Home Loans has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
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West Home Loans is a mortgage broking business operating as a trading name of Malpass Finance Pty Ltd, holding an Australian Credit Licence. Based in Joondalup, Western Australia, the company assists clients with home loans, purchasing, and refinancing by working with their service providers and a network of lenders. It has been operating under its current name since 2014, following its previous operation as Malpass Finance, and provides tailored mortgage advice and guidance throughout the loan process.
- Website
- westhomeloans.com.au
- Phone
- 1300180300