Western international gas & cylinders

Western International Gas and Cylinders is a leading wholesale supplier of acetylene, compressed gases, and equipment based in Bellville, TX. The company operates multiple cylinder fill plants and bulk fill operations across the United States. They provide a turnkey solution for receiving acetylene and maintaining cylinder fleets for major and independent distributors.

The business differentiates itself by operating completely wholesale to eliminate manufacturing burdens for customers. They claim to be the largest acetylene cylinder filler in the world, setting new standards for safety and automation. Their strategy involves transforming competitors into customers by placing products on docks at higher quality and lower cost than competitors can produce.

Customers can order by using the Location Finder on their website to call the nearest location or by filling out the contact form. The company offers dedicated account management and reserve capacity to ensure product delivery. They also provide a range of cylinder services including hydro-testing, requalification, and maintenance.

Reviewers consistently praise the exceptional customer service, knowledgeable staff, and prompt delivery of products. Many customers highlight the top-notch quality of the cylinders and the professional, friendly nature of the team. The company is noted for going above and beyond to ensure a great experience for clients.

The Trustburn rating is 4.1 out of 5 stars based on 11 reviews. The most recent review was posted on October 22, 2023, with the oldest dating back to December 2022. The rating split shows a majority of 5-star reviews, though there are a few 3-star entries.

The company has been in operation for over 100 years, tracing its roots back to 1917 when Sam Hord founded the Burdett Oxygen Company of Texas. The Hord family continued to grow the business by adding locations like the Wichita Falls Oxygen Company and Texas Oxygen Company of Dallas in 1937. Acetylene itself has an extensive history dating back to 1836.

Their proprietary software system incorporates an exhaustive database of DOT and TC standards, CGA guidelines, and customer-specific test requirements. This system maintains a permanent record of cylinder information and allows for individualized instructions to be provided. It is compatible with both UT and hydro-test methods to eliminate operator errors.

The business serves major and independent distributors across the United States with multiple cylinder fill plants and bulk fill operations. They offer a wide array of services such as cylinder painting, shot blasting, internal and external cleaning, and neckring replacement. Custom painting and stamping are also available upon request.

A first-time customer should know that the company uses a patented and highly effective hydro-testing system to capture and maintain information in computerized databases. They employ highly trained personnel to perform DOT required low-pressure cylinder requalification for both acetylene and propane cylinders. All paint and refinishing procedures are performed in accordance with EPA and OSHA guidelines.

Some users on Reddit mention that Western International operates a massive acetylene hub at 7173 Hwy 159 East in Bellville, TX. This location is noted as being near Hydrograph Clean Power's new 70k production facility. The company is listed as a member of the Bellville Chamber of Commerce.

The company provides cylinder services including hydrostatic testing, ultrasonic testing, valve and safety services, and internal cleaning. They also offer special handling services and disposal of condemned cylinders. Mechanized high-volume repair and requalification facilities place out-of-service cylinders back into service in less than a day.

Reviewers note that the delivery was quick and the cylinders arrived in perfect condition. The staff was described as friendly and helpful, guiding customers through the whole process. The quality of the products is consistently rated as excellent and outstanding by multiple reviewers.

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The company claims to have a four to six hour fill cycle to put empty cylinders into full service a day sooner than with conventional techniques. They also restore acetylene-cylinder capacity through high-purity low-moisture filling at minus 70◦ F dew point. These innovations are part of their active pursuit of research in acetylene practices.

The business offers dedicated account management and duplicate equipment to ensure product delivery and premium service. They also maintain reserve capacity to support their customers. Volume manufacture helps control long-term cost through high-volume raw materials purchasing and lime co-product sales.