Questions about Webix Solutions
What is Webix Solutions?
Webix Solutions is a full-service digital agency based in Punjab, Pakistan, with a team of 20+ engineers and marketers. They specialize in custom web design, e-commerce stores, mobile apps, SEO, paid advertising, and AI automation systems. The agency serves clients across Canada, the United States, the UAE, New Zealand, and Pakistan, and they build proprietary brands like Zelvomart and LaptopSouq.ae to gain hands-on operational experience.
How is the team organized and who executes the work?
The agency operates seven specialized departments working as one team, including Custom Web & App Engineering, CMS & E-Commerce Development, and Growth SEO & Search Visibility. They do not broker projects to freelancers; every deliverable is executed by their full-time developers, designers, and paid media buyers in Pakistan. This structure ensures that Next.js, React, Node.js, and Flutter engineers work on the same projects with complete ownership of measurable outcomes.
What specific website and app packages are available for one-time projects?
For one-time builds, they offer a 5-Page Business Website with custom mobile-first design and basic on-page SEO, or a Custom WordPress Website with 8–12 pages and schema markup. Custom-coded Next.js websites feature a server-rendered App Router architecture and JSON-LD graph for sub-2s LCP, while mobile apps are built using a single Flutter codebase for both iOS and Android.
What are the options for monthly website and app maintenance?
Ongoing care plans include Essential Care for core updates and daily cloud backups, Growth Care for priority updates and staging environments, and Scale & E-commerce Care for active Shopify or WooCommerce apps. These plans range from 1 to 10 hours of development tasks per month, with dedicated Slack or WhatsApp channels for communication during active engagements.
How does the booking and engagement process work?
A typical project begins with a free 30-minute strategy call where goals are reviewed, followed by a written scope and quote before work starts. For monthly retainers, clients must provide 30 days written notice to cancel, while one-time builds operate on milestone billing where deposits become non-refundable once discovery and UI design sprints begin.
What are the terms for the Growth Engine packages?
The agency offers a Growth Engine package priced at $399/month or $799/month, which includes extensive upfront setup like complete website redesigns and multi-channel ad configurations. These packages require a 6-month minimum term commitment to allow adequate time for algorithmic ad optimization and organic search growth, with an early exit fee of 50% of the remaining contracted term if terminated early.
How is third-party media spend handled?
They manage ad spend directly on platforms like Meta Ads, Google Ads, and TikTok Ads, while also handling third-party SaaS subscriptions such as hosting and domain registrars. Third-party media spend is governed exclusively by the specific platform's own terms and conditions rather than the agency's internal policies.
What specific SEO and local search services are offered?
The agency provides technical SEO, local search optimization, and generative engine optimization (GEO) to improve visibility on search engines. They also specialize in Google Business Profile management to turn local map searches into direct phone calls and bookings, alongside multi-channel acquisition campaigns.
What communication channels are available for clients?
Clients can communicate directly via a dedicated private WhatsApp group or Slack channel once an engagement begins, allowing for daily updates and rapid questions. They also offer a direct email address for sending RFPs, NDAs, or technical briefs to their team.
What are the direct contact numbers and response times?
The agency has a direct phone line in Dubai (+971 50 406 8312) and an Auckland line (+64 22 611 5072) in addition to their main Pakistan number. They review every message and aim to reply within one business day, with urgent matters handled via WhatsApp during working hours.
What specific metrics or past work can be cited?
The agency claims to have delivered 280 websites and manages over 50 social accounts for their clients. They also highlight a specific campaign for their own brand, Zelvomart, which achieved a cost per WhatsApp conversation of Rs 15.01 over a 30-day period.
What makes their approach different and where are they located?
The agency emphasizes that offshore delivery does not have to mean junior contractors or broken code, stating they built one team where developers, marketers, and AI engineers work together. They also note that their headquarters is located in Punjab, Pakistan, with in-person meetings available by appointment.
How can a first-time customer get started?
The agency offers a free 30-minute discovery call to help clients choose the right service, whether it is a custom web design, Shopify store development, or AI automation. They also provide a contact form on their website for sending project inquiries and selecting primary services needed.
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- Website
- webixsolutions.com
- Phone
- 03229472354