Wavetel Business Ltd

Wavetel Business Ltd is a UK-based telecom provider founded in 2010 that offers hosted VoIP, cloud phone systems, SIP trunking, and business mobile services. It targets modern workplaces across the UK and helps organizations manage calls efficiently. The company operates from 843 High Road, Goodmayes, Ilford IG3 8TG, and claims to supply services to over 3,000 businesses with more than 20,000 users.

The website highlights an AI Receptionist that answers calls instantly, routes enquiries smartly, and automates appointments with natural conversations. Additionally, they provide AI Voice Agents for call summaries, transcriptions, scheduling, and customer support to boost efficiency and response times.

Wavetel supports integration with major CRMs including Salesforce, HubSpot, Zoho, Clio, Odoo, Bitrix24, APEX27, and Dentally. They also offer Microsoft Teams Direct Routing, positioning it as a better alternative to the tech giant's native options with additional calling services.

The hosted telephone service costs £9.99 per month and includes unlimited calls to UK landlines and mobiles, along with a free IP phone. The business SMS service allows sending 8,000 SMS messages per second across all UK mobile networks.

Wavetel states its approach is to keep things simple by providing a one-stop business solution for telecoms, connectivity, mobile, and IT at a fair price. They aim to deliver the highest levels of customer service while meeting enterprise needs without incurring the complexity of enterprise-level PBX systems.

The company advertises a network with 99% UK coverage and offers SIM-only deals that include calls, texts, and data on existing phones. They also mention a special offer for O2 Unlimited minutes, text, and data SIM-only plans priced at £16.00 per month.

Wavetel claims to own and manage more than 200 direct A2P SMS connections to different mobile network operators. This infrastructure allows them to send 8,000 SMS messages per second, ensuring reliable delivery for business communications.

According to the website, Wavetel provides better and additional calling services for customers compared to the tech giant Microsoft. They position their direct routing solution as a way to enhance the standard offering with extra features tailored for business needs.

General information enquiries can be directed to enquiries@wavetelbusiness.co.uk or the phone number +44 (0) 330 088 2077. For quotes and specifications, the sales team can be reached at sales@wavetelbusiness.co.uk using the same contact number.

The company lists its industries as information technology and services, telecommunications, and computer & network security. They state that their team of experts understands various industry challenges and helps clients overcome them using the latest tools and technology.

External directories and web listings describe Wavetel as a leading VoIP provider for small businesses situated in Ilford. A Reddit user also mentioned moving to Wavetel Business for Zoho CRM integration, noting it plugs straight into the CRM with click-to-call functionality.

Wavetel Business Ltd is located at 843 High Road, Goodmayes, Ilford IG3 8TG, United Kingdom.

The official website of Wavetel Business Ltd is wavetelbusiness.co.uk.

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