The products I got from them are great. The prices are reasonable, and the delivery was prompt. Definitely a recommended company for computer purchases.
Questions about Wang PC CO LTD
What is Wang PC CO LTD?
Wang PC CO LTD is a computer service provider operating in the Greater Boston Area, offering repairs, custom-built machines, and business support. They provide a free diagnostic to assess problems quickly and aim for fast, accurate fixes with timely returns. The business serves customers in Brookline, Charlestown, Boston, and Newton, with locations at 344 Harvard Street in Brookline and other sites. They have a Trustburn rating of 4 out of 5 from 9 reviews, with recent feedback highlighting product quality and customer service. You can reach them by calling (617) 398-7758 or visiting their website at wangpc.com.
How does the repair and service process work?
The business offers a free diagnostic service to help customers decide on solutions for technical problems. Their process involves calling or visiting, followed by a quick and accurate repair by trained technicians. They emphasize fast return of repaired devices and strive to meet customer needs with timely service. For business clients, they provide tailored solutions and service contracts to increase productivity and return on investment.
What specific computer services and products do they offer?
Wang PC CO LTD provides a wide range of services including Apple product repair, broken screen replacement, slow system fixes, and data recovery. They also offer custom-built machines made to specifications, networking solutions like firewall installation, and system upgrades such as SSD and memory upgrades. Business support includes managed IT services, backup and disaster recovery, and service contracts. All services are backed by certified technicians using the latest technology.
Where are their physical locations and what are the operating hours?
The company operates multiple locations across the Greater Boston Area, including 344 Harvard Street in Brookline, The Schrafft Center in Charlestown, and sites in Boston and Newton. They service the Greater Boston Area broadly and encourage appointments for some locations. The Brookline location is open Monday through Friday from 9:00 AM to 5:00 PM, while other locations require calling to make an appointment first.
How can potential customers get in touch with them?
Customers can reach Wang PC CO LTD by calling (617) 398-7758 or visiting their website at wangpc.com. The business also provides an email address, Admin@WangPC.com, for contact. They offer remote support options and encourage users to use their contact form for inquiries. All locations share the same phone number for consistency.
What do the recent Trustburn reviews say about their performance?
Recent Trustburn reviews show a 4 out of 5 rating from 9 reviews, with the most recent dated September 15, 2023. Reviewers frequently praise the quality of products and customer service, noting that laptops work smoothly and service is helpful. Some users mention prompt delivery and reasonable prices, while a few note minor delays in delivery as a point of contention. The rating split reflects mostly positive experiences with occasional average feedback.
What free services do they offer to customers?
The website states that they offer a free diagnostic to help customers decide on solutions for technical problems. They also provide a free assessment for laptops or desktops if customers are unsure about issues. This free diagnostic is part of their commitment to quick and timely service, allowing customers to make informed decisions before proceeding with repairs or purchases.
Who is the ideal customer for their services?
The business caters to individuals needing computer repairs and purchases, as well as businesses requiring managed IT services and service contracts. They tailor solutions for specific business needs, using certified technicians to create distinctive solutions that increase productivity. Their approach focuses on putting customers above anything else, ensuring reliable solutions for both personal and professional use.
What makes their service approach different from competitors?
The company claims to be the best computer service in the Greater Boston Area, emphasizing fast and affordable repair services. They highlight their ability to assess problems quickly for free and complete work in a timely manner. Their goal is to meet customer needs with quick and timely service, ensuring that repaired devices are returned safely and accurately.
What themes do multiple reviews share about their products and service?
Reviewers have noted that the products are great and prices are reasonable, with prompt delivery often mentioned. Some users found the customer service excellent and the products of exceptional quality, leading to repeat purchases. However, a few reviews mentioned delays in delivery or minor issues, though overall satisfaction remains high with many calling them top-notch.
What geographic areas do they serve and where are they based?
The business operates in the US, specifically serving the Greater Boston Area including Brookline, Charlestown, Boston, and Newton. They have a physical presence in these areas with specific addresses provided for each location. Their service area is clearly defined as the Greater Boston Area, and they encourage appointments for certain locations to manage flow.
What common concerns do visitors have and how does the business address them?
Common doubts addressed include the speed of repair, accuracy of diagnostics, and the quality of products. The business assures customers of quick and accurate fixes with trained technicians and timely returns. They also emphasize the free diagnostic as a way to resolve uncertainty about technical problems before committing to a repair or purchase.
How can I contact Wang PC CO LTD?
You can reach Wang PC CO LTD by phone at 6173987758.
What is the official website of Wang PC CO LTD?
The official website of Wang PC CO LTD is wangpc.com.
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I recently bought a laptop from Wang PC CO LTD and I'm extremely satisfied with my purchase. The laptop works smoothly and the customer service was helpful.
💯 I'm really impressed with Wang PC CO LTD! Their products are awesome and their customer service is 👌. I will definitely be a repeat customer!
I had an average experience with Wang PC CO LTD. The product I received was as expected but there were some delays in the delivery. Overall, it was okay.
Recently bought a computer from them and it works perfectly. The customer service was also excellent. Would definitely recommend them for computer purchases.
I had an average experience with Wang PC CO LTD. The product I purchased was decent but there were some minor issues with the delivery. Overall, it was an okay experience.
I had an amazing experience with Wang PC CO LTD. Their products are of exceptional quality and their customer service is top-notch. I highly recommend them for all your computer needs!
The service provided by Wang PC CO LTD was satisfactory. I was happy with the product I received and the delivery was on time. I would consider buying from them again.
👍 Wang PC CO LTD is the best! Their products are top-notch and their customer service is 😊👌. I am very satisfied with my purchase and will definitely buy from them again!
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- Website
- wangpc.com
- Phone
- 6173987758
- Address
- 139 Day St