Voxbi

Voxbi is a cloud business phone system (cloud PBX) built and run by Mixvoip in Luxembourg, available worldwide directly or through partners. It features smart call routing, IVR, live analytics, AI transcripts, and integrations with Microsoft Teams and Odoo, all hosted in the EU for GDPR compliance. The platform is trusted by over 4,900 businesses across 26 countries and allows teams to manage numbers and call flows from a browser tab without on-prem hardware.

The company offers a free trial for up to 3 users, a Voxbi Free plan with 2 phone numbers, and paid tiers like Voxbi Starter, Voxbi Plus, and Voxbi Plus AI. Pricing varies by plan, with calls billed per minute at destination rates unless a Managed plan is selected, which includes unlimited calls at a fixed price. Users can sign up online in 10 countries, while others must contact the team for setup.

Voxbi is developed by Mixvoip, a Luxembourg telecom operator established in 2008 with 18 years of experience building its own regulated network. The software is built on this network, and the company serves 5,056 businesses across 26 countries, including municipalities and care homes in Luxembourg, Belgium, France, and Germany.

The platform integrates natively with Microsoft Teams, Odoo, and Microsoft 365, and offers REST API and webhooks for other CRMs. It includes AI call summaries, live dashboards, and the ability to port numbers in over 25 countries with zero downtime, all managed from a single Cockpit browser tab.

The Cockpit allows users to edit routing, queues, and IVR menus directly in a browser tab without needing a vendor ticket. Changes to call flows can be made in minutes, and the system supports one call at a time per user on the Starter plan, scaling up to 5,000 users on higher tiers.

To get started, users can test the system free for two weeks in a sandbox or start on the Voxbi Free plan. The free trial requires a card and ID check to activate, and paid plans require no online sign-up in certain countries, necessitating a conversation with the team for setup.

The platform supports up to 3 users on the free Voxbi Free plan, which includes emergency calling and €0.70 of call credit per month. Paid plans like Voxbi Plus AI offer unlimited AI summaries without a monthly cap and transcribe every call, while the Starter plan provides 15 AI summaries per month.

Voxbi is based in Luxembourg at 70 Rue des Prés, Steinsel, and can be contacted via the business phone number +352 20509050. The team responds to messages within one business day, Monday to Friday, and offers a demo booking for a live walkthrough.

The company has a 4.64 out of 5 customer satisfaction rating and is a Gold sponsor of the Odoo Community Association. It employs Microsoft-certified engineers and plants a tree for every piece of feedback received, maintaining a team of 80 specialists.

Voxbi is suitable for small and medium businesses in healthcare, finance, accounting, legal, government, retail, hospitality, and call centers. It is designed for teams that need to replace on-prem hardware and ticket-driven vendors with a self-service cloud PBX that plugs into existing tools.

The platform allows users to run the phones themselves on the self-service line or let the team run it on the fully managed line. Both options operate on the same European Union network, with the managed plan including an uptime guarantee and support from a real person.

The system supports click-to-call from any CRM via the REST API and syncs contacts and call logs to Odoo. It also provides AI receptionist capabilities and allows users to make and take calls directly within the Microsoft Teams application.

The official website of Voxbi is voxbi.com.

Voxbi has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

Voxbi has official profiles on Linkedin.