vocalize.ai

vocalize.ai is a test suite for advancing conversations between humans and computers. It develops software and data sets to perform black-box evaluations of ASR systems. The company introduces an "inclusivity index" for AI platforms to ensure conversational computing is inclusive across gender, race, age, dialect, and accent.

The business offers a Speech Recognition Audiogram that evaluates hearing capabilities of virtual assistants like Alexa, Siri, Cortana, Bixby, and Google Assistant. They apply protocols across spoken language variables such as volume level, background noise, distance, and cadence to create a detailed description of the virtual assistant's hearing ability.

After benchmarking a device with the ASR Audiogram, vocalize.ai evaluates hearing capabilities across natural language variations associated with gender, age, and ethnicity. This multi-layered approach creates the inclusivity index and helps identify potential gaps in performance.

The platform provides transcriptions for various demographics including US Male, US Female, US Youth, US Female Hindi Accent, US Female Mandarin Accent, and US Female Mexican Accent. Each category offers SRT, RS, SIN, and CS formats.

Reviewers consistently praise the accuracy of the transcriptions, describing it as outstanding, exceptional, and top-notch. They also highlight the quick turnaround time and the user-friendly interface that makes the platform easy to navigate.

Customers appreciate the helpful and responsive customer support team, noting that it is always available to assist and prompt when needed. The user-friendly interface further contributes to a great overall experience for users.

The business has been operating since at least 2022, as evidenced by reviews from that year. They have accumulated 8 reviews on Trustburn with a rating of 4.5 out of 5 stars.

vocalize.ai is located in Berkeley, California, as indicated by the copyright notice on their website. They also mention collaborations with Thumbtack Studios for web and graphic design.

The company leverages decades of experience from the field of Audiology to create their software suite. They focus on sensory-based human machine interfaces, starting with voice first, to evaluate and interrogate conversational computing.

The business assesses new products as part of ongoing efforts to improve and update their tools. They make many of their evaluation results publicly available on their website to share findings with the community.

The platform is designed for anyone in need of a reliable transcription service, including those passionate about the voice-first future. It suits users who want to benchmark virtual assistants or understand inclusivity gaps in conversational computing.

The website states that the transcription service is user-friendly and easy to work with. The quick turnaround time allows users to receive results efficiently without long delays.

The business aims to ensure the next wave of conversational computing is inclusive across gender, race, age, dialect, and accent. They introduce initial procedures and algorithms with diversified datasets to achieve this goal.

The company believes humans and computers are on a convergent course, shifting towards sensory-based interfaces like touch, voice, hearing, and vision. They are creating tools and protocols to evaluate these evolving interactions.

The official website of vocalize.ai is vocalize.ai.