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Vivid Detailing & Customs

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Questions about Vivid Detailing & Customs

Based on reviews, listing data and website checks · updated yesterday

What is Vivid Detailing & Customs?

Vivid Detailing & Customs is a group of trained professionals specializing in paint correction, ceramic coatings, paint protection film, window tint, upholstery, and marine restorations. They offer services for cars, boats, and motorcycles, operating both at their shop in Oconomowoc and at customers' properties. The business was founded in 2019 and aims to provide high-quality service with a 100% satisfaction guarantee.

What specific services does the business offer for different vehicle types?

The company provides full vehicle detailing, RV detailing, boat detailing, and motorcycle detailing alongside paint correction and ceramic coatings. They also handle upholstery and marine restorations, ensuring they can accommodate everything from a soccer mom minivan to a million-dollar yacht.

Where is the business located and what areas do they serve?

The shop is located at 54 Capitol Dr, Oconomowoc, Wisconsin, 53066. While they primarily serve Southeast Wisconsin including Oconomowoc, Waukesha, Hartland, Brookfield, Milwaukee, Delafield, North Lake, Sussex, and Madison, they have traveled up to two hours from the shop for larger jobs.

What are the operating hours for appointments?

The business operates from 8:30 a.m. to 5:00 p.m. on Monday through Friday, with appointments available by request. The shop is closed on Saturdays and Sundays, requiring customers to schedule their visits within these weekday windows.

What convenience options are available for customers regarding pickup and drop-off?

To ensure ultimate convenience, the team offers mobile services where they come to the customer's location. They also provide complimentary pick-up and drop-off services for vehicles and boats, allowing clients to relax while the crew handles the detailing.

What guarantee does the business provide for its work?

Vivid Detailing & Customs operates under a 100% satisfaction guarantee, promising to deliver the highest quality of service in the industry. Their mission is to inspire confidence that every vehicle is in the best possible hands, treating each project with personal care.

What do reviewers praise about the service?

Some reviewers highlight the phenomenal results and the convenience of the mobile service, such as having the car picked up and dropped off at home. Customers appreciate the responsiveness, next-day availability, and the team's ability to make vehicles feel brand new again.

How is the team structured and who leads the business?

The business is led by owner Nathaniel Arndt, who grew up surrounded by boats and developed a passion for cars and motorcycles. Key team members include Chase Ghlaus, who specializes in paint protection film, and Shane Conway, known as Twitty, who assists with tint and paint protection film.

What specific features or products are highlighted for protecting vehicles?

The company emphasizes ceramic coatings and paint protection film as durable defenses against Oconomowoc winters, road salt, and UV rays. These products are designed not only to enhance the vehicle's appearance but also to preserve its value over time.

What are the common themes regarding pricing and value mentioned?

Some reviewers note that the pricing is reasonably priced compared to other local companies. The business positions itself as offering quality products and expert staff to ensure customers get value for their investment in vehicle care.

How does the business approach customer relationships and communication?

The team values building long-term partnerships and relationships rather than just one-off transactions. They aim to treat every vehicle as if it were their own, fostering a sense of family and shared passion among the staff and clients.

What specific expertise do the team members bring to the project?

Chase Ghlaus brings a keen eye for detail and specializes in paint protection film, while Shane Conway works as a trained specialist in both tint and paint protection film. Chaz Jensen serves as a team lead and tinting specialist with strong problem-solving skills for classic cars and boats.

What are the primary industries and vehicle types targeted by this business?

The business focuses on the automotive industry, specifically targeting cars, trucks, RVs, motorcycles, and boats. Their expertise covers a wide range of needs from standard detailing to specialized marine restorations and upholstery work.

How can I contact Vivid Detailing & Customs?

You can reach Vivid Detailing & Customs by phone at 262-646-0587.

What is the official website of Vivid Detailing & Customs?

The official website of Vivid Detailing & Customs is vividdetailingandcustoms.com.

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About Vivid Detailing & Customs

Vivid Detailing & Customs is a group of trained professionals with a passion for cars, boats, and motorcycles. We specialize paint correction, ceramic coatings, paint protection film, window tint, upholstery, and marine restorations. For your convenience, we service customers at our shop in Oconomwoc or at the comfort of your own property. Our goal is to provide you with the highest quality of service in the industry – guaranteed. Whether you have a soccer mom minivan or a million dollar yacht, we are experienced and prepared to handle any job. We want you to enjoy the comfort of knowing your vehicle is in the good hands of trusted professionals.

Address
54 Capitol Dr, Oconomowoc, Wisconsin, 53066
Business hours
Mon - Fri : 08:30am - 05:00pm Sat - Sun : Closed
Categories
Automotive