Login or sign up
For business
Average ratingGreat
4.2/ 5

Based on 9 reviews

544%
433%
322%
20%
10%
Ask AI

Questions about Vitamin Mall

Based on 9 reviews, listing data and website checks · updated yesterday

What is Vitamin Mall?

Vitamin Mall is a trusted online store in Singapore that sells premium quality vitamins and health supplements at up to 70% discount from retail price. The business is run by pharmacists and is a wholly owned division of Eibeika Health & Beauty (S) Pte, which also operates a large store on Qoo10. They exclusively use GMP certified manufacturers and source branded products from Australia to the USA, aiming to offer an easy way for consumers to shop for their supplement needs online.

How does the ordering and delivery process work?

To get started, customers must order online as the business strictly does not allow self-collection or walk-in purchases. The process involves browsing categories like Beauty, Bladder & Urinary Health, or Joint & Bone Health, adding items to the cart, and checking out. Once an order is placed, customers receive a shipping update and courier tracking number within one working day, with all items dispatched for next-day courier service.

What specific features and product details does Vitamin Mall offer?

The website states that all international nutritional supplement brands sold are produced in state-of-the-art facilities under current Good Manufacturing Practices (cGMP) using premium-grade ingredients. They also provide discreet packaging specifically for male sexual enhancement supplements so that nobody knows what is inside. Additionally, the store offers a 24/7 Pharmacist helpdesk to provide professional advice at all times.

What are the delivery options, costs, and areas served?

The business serves Singapore and Malaysia only, with free Qxpress doorstep shipping for Singapore orders and free Ninja Van doorstep shipping for Malaysia orders. Free shipping is available for all orders above $70, though the 'About Us' page mentions qualifying for free shipping above $50. All items are in stock for next-day courier dispatch, with processing times of a minimum of 3 working days in Singapore, 9 in West Malaysia, and 12 in East Malaysia.

Where is the office located and how can customers contact the business?

The store is located at 18 Kaki Bukit Road 3 #02-12, Entrepreneur Business Centre in Singapore, and operates from Monday to Friday between 9am and 5pm, excluding public holidays. Customers can reach them by calling +65 6742 3116 or emailing info@vitaminmall.com.sg. The office is strictly for online orders, with no walk-in purchases allowed.

What do reviewers consistently praise about Vitamin Mall?

Multiple reviewers praise the website for being easy to use, user-friendly, and having an extensive product selection that allows them to find what they need quickly. They also highlight the fast and prompt delivery, secure packaging, and top-notch customer service as key reasons for their satisfaction. Some users note that the prices are reasonable and competitive, contributing to a great overall shopping experience.

What makes Vitamin Mall different from competitors according to its own words?

Vitamin Mall is described as a premier online health and diet supplement store in Singapore, positioning itself as the most trusted online store for premium quality vitamins. They aim to protect, enhance, and prolong wellness at every level, offering a wide range of products from brain health to weight management. The business runs under Eibeika Health & Beauty (S) Pte, which sells similar brands in department stores like Metro and BHG.

What specific products and categories are available on the site?

The website lists categories such as Beauty, Bladder & Urinary Health, Brain Health, Detox & Cleanse, Eye Health, Gut Health, Heart Health, Immunity Health, Joint & Bone Health, Kids Gummies, Men's Health, Sleep & Relaxation, Sports Supplements, Vegetarian Supplements, and Weight Management. Specific products mentioned include Nutra Botanics Triple Strength Glucosamine, Bioactive Collagen Peptides Powder, and Omega 3 Wild Alaskan Salmon.

Who owns Vitamin Mall and what is its team structure?

The business operates as a wholly owned division of Eibeika Health & Beauty (S) Pte, which sells a wide range of premium international brands at department stores and chain pharmacies like Watsons. They also run one of the largest vitamins and supplements stores on Qoo10. This structure allows them to leverage established brand relationships while offering direct online sales to consumers.

How does Vitamin Mall ensure quality and safety in its products?

The website explicitly states that they exclusively use GMP certified manufacturers and source branded vitamins from reputable manufacturers in Australia and the USA. They also mention that their products come at a super discount from retail price, enabling customers to enjoy a healthier quality of life for less. The 24/7 Pharmacist helpdesk is another feature designed to support customers with professional advice.

What are the key benefits and services highlighted on the website?

The business offers free shipping for all orders above $70 in Singapore and Malaysia, with free Qxpress for Singapore and Ninja Van for Malaysia. They also provide a 24/7 Pharmacist helpdesk for professional advice. Additionally, they offer discreet packaging for male sexual enhancement supplements to ensure privacy for the customer.

How long has Vitamin Mall been in operation?

The website mentions that they have been operating since at least 2017, as indicated by the copyright notice from 2017-2026. They are a trusted online store in Singapore that has built a loyal customer base over the years. The business is known for its fast delivery and competitive pricing, which are frequently praised by customers.

How is Vitamin Mall rated on Trustburn?

On Trustburn, Vitamin Mall has a rating of 4.2 out of 5 based on 9 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Samira Ekrami
Reviews 1

👍 I love shopping at Vitamin Mall for all my supplement needs! The website is easy to use and the product selection is amazing. I've been a loyal customer for years and have never been disappointed. The delivery is always quick and the customer service is top-notch. Highly recommended!

Nick Umstead
Reviews 1

I have been purchasing my supplements from Vitamin Mall for quite some time now and I am extremely happy with their products and services. The website is easy to navigate, and the ordering process is smooth. The delivery is always on time, and the packaging is secure. I highly recommend Vitamin Mall for all your supplement needs.

Adrian Coxon
Reviews 1

I recently purchased some supplements from Vitamin Mall and I am highly satisfied with my experience. The website is easy to navigate, and the ordering process is smooth. The prices are reasonable and the delivery was fast. I would definitely recommend Vitamin Mall to others.

Matt Maliszewski
Reviews 1

I've been a customer of Vitamin Mall for a while now and I must say, their products and services are excellent. The website is easy to navigate and the ordering process is simple. The delivery is always on time, and the quality of the products is top-notch. I highly recommend Vitamin Mall to anyone looking for quality supplements.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Vitamin Mall

Vitamin Mall is trusted online vitamins & supplements store in Singapore.

Address
18 Kaki Bukit Road 3