Questions about Valley Integrated Pest Control
What is Valley Integrated Pest Control?
Valley Integrated Pest Control is a local family-owned business in Fresno, CA, offering residential and commercial pest management for rodents, insects, and other common pests. They provide preventative measures like regular inspections and ongoing maintenance plans, and they create customized pest management plans for each client's unique needs.
What are the terms for contracts and guarantees?
The company offers a 50% discount on the initial service for new customers and operates with no contracts, allowing clients to cancel anytime with 30 days' notice and no fee. They also provide a written guarantee that pests will not return between visits, which they will address for free if they do.
How does their pest control method work?
Valley Integrated Pest Control uses a 3-point barrier method that treats the entry, nest, and breeding ground to ensure pests do not come back between visits. Their techs walk the property with the customer to inspect attics, crawl spaces, and yard perimeters before applying pet- and kid-safe products labeled per California Healthy Schools Act standards.
Where are they located and what are their operating hours?
The business serves both residential and commercial properties in the Central Valley, with a primary address at 3116 N Carriage Ave, Fresno, CA 93727, and a secondary office at 2727 N Sunnyside Ave Ste 106, Fresno, CA 93727. They operate Monday through Saturday with specific hours, closing on Sundays.
How can a customer book a service?
Customers can get started by calling (559) 307-0612 for English speakers or (559) 681-1505 for Spanish speakers, or by filling out the contact form on their website. The owner, Matt, or a named tech walks the property with the customer to assess the issue and schedule next-day slots most weeks.
What specific pest services do they offer?
The company provides a broad spectrum of services including ant control, bed bug control, cockroach extermination, flea and tick control, rodent management, spider control, wasp removal, and mosquito control. They also offer specific services like attic pest control and rodent exclusion in Fresno, CA.
What are their licensing and training standards?
Valley Integrated Pest Control is licensed and insured by the State of California with license number 7965, ensuring they are a fully compliant and recognized entity. They invest in comprehensive training for their staff to stay abreast of the latest application procedures and laws/regulations in California.
What do recent reviews say about their performance?
The business claims to have a 4.9-star rating from over 338 Google reviews, with customers praising their personalized approach and the fact that the owner still answers the phone rather than using a call center. Some reviewers note that they have not seen pests since starting their service, highlighting the effectiveness of their methods.
How does their customer service differ from competitors?
The company differentiates itself by having the owner, Matt, answer the phone directly instead of using a ticket system or voicemail. They also emphasize that their techs are named and consistent, unlike generic route techs used by other companies.
What safety measures do they take?
Valley Integrated Pest Control uses pet- and kid-safe products that are labeled and applied per California Healthy Schools Act standards. They also seal gaps pests are using to get into homes to prevent future infestations.
What is included in the initial inspection?
The business offers a free initial inspection where the tech walks the home or business with the customer to identify pests and their breeding grounds. They also provide a 5-minute spray around the perimeter as part of their initial assessment.
How long has the business been operating?
Valley Integrated Pest Control is a local family-owned business that has been operating in Fresno, CA, for several years. They have a strong presence on social media platforms like Facebook and Yelp, and they have a website at vippestcontrolfresno.com.
How can I contact Valley Integrated Pest Control?
You can reach Valley Integrated Pest Control by phone at 5593070612.
What is the official website of Valley Integrated Pest Control?
The official website of Valley Integrated Pest Control is vippestcontrolfresno.com.
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We are a local family owned and operated business that offers comprehensive pest control services to residential and commercial properties in the Central Valley. Our team of highly trained and experienced professionals utilize a variety of methods and techniques to effectively control and eliminate pest infestations, including rodents, insects, and other common pests. We offer preventative measures to ensure long-term pest control solutions, including regular inspections and ongoing maintenance plans. We are committed to providing exceptional customer service and we take pride in the ability to create customized pest management plans to meet the unique needs of each client.
Business Hours: Mon-Fri: 07:00 AM-05:00 PM; Sat: 07:00 AM-12:00 PM
- Website
- vippestcontrolfresno.com
- Phone
- 5593070612
- Address
- 3116 N Carriage Ave, Fresno, CA 93727
- Categories
- Consumer services