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Questions about Vigilant Medical Group

Based on reviews, listing data and website checks · updated 2 days ago

What is Vigilant Medical Group?

Vigilant Medical Group is a full-service medical billing company founded in 2017 that helps healthcare practices optimize financial operations by reducing claim denials, improving cash flow, and maximizing revenue through accurate and compliant billing solutions.

Where is the business located and how can it be contacted?

The company operates out of an office located at 1809 Possum Fire Trail, Mesquite TX 75181, and can be reached via the business phone number +14697995556 or the email address info@vigilantbillingms.org.

What specific services does the company offer?

Vigilant Medical Group provides a range of services including medical billing, medical coding, revenue cycle management (RCM), provider credentialing, and denial management to support practices across the USA.

What performance metrics does the company highlight?

The business claims a 99.4% clean claim rate and a 96% first-pass resolution rate, which are metrics used to demonstrate the efficiency of their billing and coding processes.

How does the company structure its pricing?

Pricing is structured as a success-based partnership with no upfront costs, where the company only gets paid when they recover money, and the percentage of recovered revenue is discussed during a consultation.

How can a practice get started with Vigilant Medical Group?

To get started, potential clients can book a free demo or fill out a form on the website to request a detailed pricing plan based on their monthly collections.

What technology does the company use to improve accuracy?

The company supports over 40 specialties and uses an AI-powered engine to catch coding mistakes before they result in financial losses for the practice.

What results have clients reported?

According to the website, the company has helped practices achieve a 38% reduction in accounts receivable (A/R) and a 32% higher revenue through its streamlined processes.

What is the primary goal of the company's services?

The company states that it helps reduce administrative burden by managing the entire billing process from claim submission to payment posting and collections.

How does the company handle facility coding?

The business mentions that it integrates seamlessly with the Outpatient Code Editor to ensure ambulatory claims meet Medicare’s Integrated Outpatient Code Editor (I/OCE) edits before submission.

What additional support does the company provide for documentation?

The company offers clinical documentation improvement services to bridge the gap between documentation and diagnosis, helping to capture severity and reduce audit risk.

Who performs the medical coding?

The company has a dedicated team of certified coders who handle ICD-10, CPT, and HCPCS coding with accuracy to lower audit risk.

What are some of the key benefits of working with the company?

The company claims to have a 99.4% clean claim rate and a 38% A/R reduction as part of its value proposition for healthcare providers.

How does the company approach problem-solving for billing issues?

The company states that it helps practices find and fix small gaps in their billing process, such as missing modifiers or weak follow-up processes, to build a more controlled revenue cycle.

What tools does the company provide to clients?

The company provides a dashboard for clients to view claims, payments, and reports, giving them real-time visibility into their practice's financial performance.

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About Vigilant Medical Group

Vigilant Medical Group is a full-service medical billing company dedicated to helping healthcare practices optimize their financial operations. We provide accurate, timely, and compliant billing solutions that reduce claim denials, improve cash flow, and maximize revenue. Our expert team works closely with medical providers to streamline workflows, enhance reporting, and ensure practices focus more on patient care while we handle the complexities of billing and collections.

Address
1809 Possum Fire Trail, Mesquite TX 75181, Mesquite, TX
Founded
2017