I had a great experience at Morley Vetcentre. The staff was friendly and professional, and they took exceptional care of my pet. Their attention to detail and commitment to providing quality service is commendable. Highly recommended!
What reviewers say about Morley vetcentre
What is Morley vetcentre?
Morley vetcentre is one of only 14 veterinary hospitals in Western Australia recognised as an ASAVA Accredited Hospital of Excellence. It provides expert, friendly and affordable pet care for dogs, cats, and small exotic pets like rabbits, rats, mice, guinea pigs, birds, and hermit crabs. The clinic operates seven days a week with separate waiting areas for cats and dogs to ensure a more comfortable environment.
How does the Fear Free Happy Visits program work?
The Fear Free Happy Visits program focuses on positive experiences within the clinic by using high-value treats and short, sweet visits. Steps include bringing your pet in, meeting the team, and exiting the clinic while rewarding them at each stage to reduce stress. There is no fee for this program, and it is suitable for patients with low FAS scores (0-2) to improve their emotional state.
What specific services are offered for pet boarding?
Morley vetcentre offers boarding for dogs, cats, and most small exotic pets including rabbits, rats, mice, guinea pigs, birds, and hermit crabs. Cat boarders stay in a quiet area with cushioned seats and scratching posts, while dogs have access to a run with adjoining sleeping quarters and a trampoline bed. Walks for dogs are available at an additional cost.
What are the operating hours and public holiday arrangements?
The clinic operates Monday to Friday from 8am to 7pm, and Saturday and Sunday from 9am to 5pm. On public holidays, the clinic is open from 9am to 5pm, but it is closed on Christmas Day. Admission and discharge times for boarding are 9 am to 6 pm Monday to Friday, 9 am to 4pm Saturday and Sunday.
What certifications and safety measures are mentioned?
The staff are Fear Free certified professionals, and the clinic uses pre-visit pharmaceuticals like Gabapentin and Trazadone for anxious pets. Patients are muzzled before arrival as part of the training completed in the VICTORY VISIT program to keep everyone safe during consultations or procedures.
What do recent reviewers praise about the service?
Recent reviewers consistently praise the staff for being friendly, professional, knowledgeable, and caring. Many customers highlight the exceptional care, attention to detail, and the commitment to providing quality service that goes above and beyond to ensure pet well-being.
What are the admission requirements for boarding pets?
To be admitted for boarding, pets must have a current vaccination certificate. The staff prefer not to admit personal belongings such as blankets or toys to avoid them going missing. Reservations over public and school holidays are very popular, so bookings are essential.
How can clients access the Fear Free resource kit?
Clients can gain quick access to the comprehensive Fear Free resource kit by emailing the clinic. The kit includes information on practical skills to improve the emotional state of the pet and working together as a team to look after physical and emotional wellbeing.
What is the process for the Supporting Paws Procedure/Surgery Package?
On arrival, sedation is administered followed by a general anesthetic if required. The client stays with the dog during recovery, supported by Fear Free Senior Nurses. The process involves careful selection of the least stressful environment and clear communication with the consulting veterinarian and support staff.
What are the contact details for booking or inquiries?
Clients can call the clinic at (08) 9275 3000 to book appointments or speak to a staff member about boarding stays. The clinic does not accept email bookings, so a phone call is required to make a reservation.
How many reviews are there and what is the rating split?
There are 9 reviews on Trustburn with an average rating of 4 out of 5. The reviews range from 3 to 5 stars, with multiple 5-star ratings and several 4-star ratings, indicating a generally positive sentiment among customers.
What specific terms are used for the consultation and procedure packages?
The consultation package is referred to as the 'Supporting Paws Consultation Package' and the procedure package as the 'Supporting Paws Procedure/Surgery Package'. Both are part of the VICTORY VISIT program designed for clients committed to training their pet through Fear Free methods.
What are the steps for the Happy Visits program?
The steps include bringing high-value treats, booking in suitable times, and focusing on positive experiences. The pet is rewarded as they step out of the car, approach the clinic, walk through the door, approach the reception area, step up on the scales, meet the team, and exit the clinic.
What is the address and location of the clinic?
The clinic is located at 20 Rudloc Rd, Morley, WA 6062. It serves the local area in Perth, Western Australia, and is accessible with easy parking for visitors.
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I've been coming to Morley Vetcentre for many years, and they've always been reliable and professional. The staff is friendly and caring, and they go above and beyond to ensure the well-being of my pets. I highly recommend them.
🐶 I recently visited Morley Vetcentre and I'm very happy with their service. The staff was kind and understanding. They provided exemplary care for my dog and made me feel at ease. I'm grateful for their expertise and compassion. 🐶
I had a wonderful experience at this vet centre. The staff was friendly and knowledgeable, and they took great care of my pet. I highly recommend them for their professionalism and quality of service.
🐾 I recently visited Morley Vetcentre and I'm really impressed with their service. The staff was very friendly and caring. They handled my pet with utmost care and provided all the necessary information. I appreciate their dedication towards animals. 🐾
I've been bringing my pets to Morley Vetcentre for years and they've always provided excellent care. The staff is knowledgeable, attentive, and truly cares about the well-being of the animals. I wouldn't trust anyone else with my pets' health.
😊 I had a positive experience at Morley Vetcentre. The staff was friendly and the service was excellent. They provided thorough care for my pet and answered all my questions. I was impressed with their attention to detail. Thank you! 😊
I recently took my pet to this vet centre and I'm extremely happy with the service I received. The staff is friendly and professional. They took great care of my pet, and the pricing is reasonable too. Highly recommended!
I have been taking my pets to Morley Vetcentre for many years and I always have a great experience. The staff is always friendly and helpful, and they take excellent care of my animals. I highly recommend them to anyone in need of veterinary services.
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We are one of the only Five veterinary hospitals in Western Australia which have been recognised as an ASAVA Accredited Hospital of Excellence. Call today!
- Website
- vetcentre.com.au
- Phone
- 0892753000
- Address
- 20 Rudloc Rd
- Categories
- Veterinary