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4.2/ 5

Based on 9 reviews

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Questions about Venuex

Based on 9 reviews, listing data and website checks · updated 2 days ago

What is Venuex?

Venuex is a multi-channel platform that provides indoor maps, navigation, and business data across multiple online channels to help businesses attract customers and increase sales. The company runs the digital side of stores by keeping store data correct on Google, Apple Maps, Meta, and Yandex, while also sending store sales to Google Ads, Meta, and TikTok. They offer software and a team for retailers with many stores to manage store presence, customer feedback, local inventory, and online-to-offline measurement.

Who is Venuex specifically designed for?

The platform is targeted at multi-location retailers and brands with many stores that need to connect their store data to the platforms where shoppers search and ads run. It is designed to help partners increase foot traffic and engagement in brick-and-mortar stores by bringing their business online.

What specific modules or features does the platform include?

Venuex operates through five specific modules: Store presence, Customer feedback, Local inventory, Online-to-offline measurement, and VenueX AI. These modules work together to handle verification, duplicates, review routing, and performance marketing across different ad platforms.

How does the process work for a new customer?

To get started, a user can request a call, a live demo, or a store audit. For a call or demo, they need to prepare their work email and company name, while a store audit only requires the brand name and website without needing account access. The team replies within one business day to any request sent to info@venuex.io.

What do recent reviewers praise about Venuex?

Recent reviewers highlight the platform's user-friendly interface, the variety of venues available, and the detailed information provided for each listing. They also frequently commend the prompt and helpful customer support team that addresses queries and concerns quickly.

What specific problems does Venuex claim to solve for retailers?

The company identifies two main gaps: the visibility gap where store sales never reach ad reports, and the execution gap where systems change and data quality degrades over time. Venuex aims to fix these by ensuring store pins do not drift, stock codes match, and reviews are replied to promptly.

Which mapping and advertising platforms does Venuex integrate with?

The platform integrates with Google, Apple Maps, Meta, and Yandex for store presence and visibility. For advertising and sales reporting, it connects with Google Ads, Meta, and TikTok to ensure store sales show up alongside online sales.

Where is Venuex located and what is its legal status?

Venuex is headquartered in Istanbul, Türkiye, and operates as VenueX Bilişim Teknolojileri A.Ş. with an Istanbul trade registry number of 376378-5. The company holds a MERSİS number of 0924-0981-9110-0001.

What is the current Trustburn rating and review activity?

As of the latest data, Venuex holds a Trustburn rating of 4.2 out of 5 stars based on 9 reviews. The most recent reviews date back to December 2023, with ratings ranging from 3 to 5 stars.

How does Venuex handle review management?

The platform manages review inboxes and drafts replies in the user's tone, ensuring that one-star reviews are not left unaddressed. They also handle verification and duplicate removal with each platform to maintain accurate store records.

What technology or API capabilities does Venuex offer?

Venuex provides robust APIs and SDKs that give partners a rich development environment to build their own tools and apps. The system includes data engineering features like hashing and store code matching to ensure data integrity.

What recent news or events have featured Venuex?

In November 2026, Venuex was announced as one of three startups selected for the MMA Türkiye Future Makers program. This selection granted them the right to present at the MMA NEXT! conference in December 2026, highlighting their focus on MarTech and artificial intelligence.

Are there any specific terms regarding data ownership or account control?

Venuex states that all accounts remain in the brand's name, and the client retains the final say on store changes and review replies. The team only receives what the client sends them, ensuring the client keeps full control over their systems.

What is the typical response time for customer inquiries?

The company promises to reply to all requests, including calls, demos, and audits, within one business day. They emphasize that their team works as part of the client's team to review results together.

AI-generated from reviews on this page. Verify anything important with the company directly.

Sabadhra Parthasarathy
Reviews 1

I recently used Venuex to book a venue for my daughter's birthday party. The process was straightforward, and I found the platform very user-friendly. The venue options available were impressive, and I was able to find the perfect space to host the party. I would highly recommend Venuex to anyone looking to book venues for events.

Ralph Mora
Reviews 1

I recently used the Venuex platform to book a venue for my sister's wedding. The process was simple and hassle-free. I was impressed with the variety of venues available and the detailed information provided for each listing. The best part was that I didn't have to worry about the venue not living up to my expectations. Everything went smoothly, and my sister's wedding was a success. I would definitely use Venuex again for future events.

Matthew Ballou
Reviews 1

I have been using Venuex for a while now, and I'm impressed with the variety of venues available. The platform is easy to use and makes the venue booking process seamless. I also appreciate the prompt customer support provided by the Venuex team. They have always been helpful in addressing my queries and concerns. I highly recommend Venuex to anyone in need of a reliable venue booking platform.

Joshua Stern
Reviews 1

I discovered Venuex while searching for a venue for my sister's bridal shower. I must say, I am impressed with the platform. It was easy to find venues that met my requirements, and the booking process was smooth. I also appreciate the detailed venue information provided on the platform. Venuex made the entire venue selection process hassle-free. I would definitely recommend it to others.

Laura Mariano
Reviews 1

😊 I have had an excellent experience using Venuex for my event planning needs. The platform offers a wide range of venues to choose from, and the search filters are very helpful. The customer support is also fantastic, always ready to assist with any questions or concerns. Highly recommended! 😊

Dolf Schmidt
Reviews 1

❤️ Venuex has been a game-changer for me in finding the perfect venues for my events. The platform is filled with amazing options and the user experience is simply outstanding. I love how easy it is to search and filter based on my requirements. The customer support team is also very friendly and helpful. Keep up the good work! ❤️

Tsai Wan-Chen
Reviews 1

Venuex is an amazing company to work with. The platform is very user-friendly and intuitive. I love how easy it is to find and book venues for events. The customer support is also top-notch. They are always quick to respond and resolve any issues. I highly recommend Venuex to anyone looking for a reliable platform to book venues.

Harry Spencer
Reviews 1

I recently organized a corporate event and used Venuex to find a suitable venue. The platform exceeded my expectations, and I was able to find the perfect location to host our event. The search filters were helpful in narrowing down the options, and the venue details provided were comprehensive. Overall, an excellent experience.

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About Venuex

Venuex is a simple multi-channel platform to provide and control indoor maps, navigation, and business data across multiple online channels, helping businesses attract more customers, increase sales, and boost brand awareness.

We help partners increase foot traffic and engagement in brick-and-mortar stores by bringing their business online. Venuex’s robust APIs and SDK provide our partners with a rich development environment to build their own tools and apps.

For more information, visit venuex.io today!

Website
venuex.io