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VELOCITY AT MARRIOTT MANILA

4.6· 1,273 reviews
Average ratingExcellent
4.6/ 5

Based on 1,273 reviews

577%
418%
33%
21%
11%
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What reviewers say about VELOCITY AT MARRIOTT MANILA

Generated with AI from 1,273 reviews on Trustburn · updated 31 days ago

Customers generally speak positively, praising the staff and the rooms, and the average rating of 4.6 out of 5 across 1,273 reviews backs that up.
What are the most common complaints about VELOCITY AT MARRIOTT MANILA?

Looking at the critical reviewers, the most common complaints are poor or rude customer service, disruptive room inspections such as repeated minibar checks, and room maintenance issues like non-working hot water and cleanliness problems such as dead flies in the bathtub.

AI-generated from reviews on this page. Verify anything important with the company directly.

Dawn Carbonilla
Reviews 1

Never thought in my wildest dreams I would be given the opportunity to stay in a 5 star hotel for my quarantine As an OFW, I arrived here in Philippines last Feb 13 and is expected to stay here for a week. I was so amazed by the room given to us, it is so huge and the amenities are great! I had free wifi during my whole length of stay, our food was even delivered into our door ahead of time and staff are all kind and courteous. Sad to say I can t even enjoy my whole stay because I m all locked up but nevertheless, I will surely come back here for another staycation

Cristina Rosu
Reviews 1

Very friendly staff. Clean, quite for me this place is perfect I had a very good stay, I visit the hotel 2 and I will probably go again.
The breakfast is very good for all kind of diet raw vegan, vegan they had sushi prety much everything you might possible need.

Rey
Reviews 1

The design of the place is delightful. I like how the lobby is designed and the rooms are great. The staff are always helpful and warm-hearted, gotta hand it to Filipino hospitality. The location is also great since this is very close to NAIA. Traffic can get a little messy though, this is probably caused by the on going construction of a new skyway in the area. Hopefully traffic within the vicinity will ease up once this is completed. The surrounding complex offers other things and accessible via a short walk, whether Resorts World Manila, other hotels, or restaurants.

John Powers
Reviews 1

I've had wonderful experiences at the Manila Marriott Hotel. The rooms are elegantly appointed and the furnishings are modern while the flooring and walls are comprised of wood and marble. The bathrooms are spacious with all needed amenities. The service has been great and attentive. It's proximity to NAIA, especially terminal 3 makes it a great location for transit or to skip a lot of the terrible Manila traffic. Adjoined by resorts worlds casino and mall, as well as a golf course, there is plenty to do. The breakfast Buffett is also very well done with local, Western and other fare with many options both hot and cold.

There are three hotels in the Resorts World area, with Marriott being the higher end one.

If you do want to adventure out, Grab is a great way of getting a taxi or have the hotel get one for you as they will record the details. Make sure they use the meter if it's a regular taxi. We got a taxi for Intramuros and the museum's and the driver stated there is a common charge of 400 php for that site. We told them to use the meter and it was a 150 php fare.

Mark
Reviews 1

Beautiful hotel overlooking golf course and walking distance to terminal 3. A little oasis in the middle of a hectic and typically challenging metro manila.
Hotel located in same complex as Resorts World casino and mall. So, plenty to do within walking distance of hotel. Anything to avoid getting out in the traffic!
Suite rooms large with bluetooth connectivity to entertainment system. . .
Executive lounge staff awesome and helpful. Good food served morning and evenings in lounge.
In house restaurants also very good. .. albeit a bit on the pricey side.
Friendly fitness center attendants, good equipment, sauna and steam rooms. But weight room temperature is set too high. . . Rooftop pool is great place to get some sun and have beautiful view of golf course and surrounding metro Manila.
Imo, the best hotel property in the Philippines.

Glorey Ann Alde
Reviews 1

I stayed in Manila Marriott Hotel for 4 days and 3 nights (October 2017) for a conference. The hotel staffs were approachable and courteous. The room service is speedy. The bathroom is spacious. Toiletries provided were Crabtree & Evelyn. Also, the hotel is accessible to the Resorts World Manila mall.

Dolce Amore
Reviews 1

From Mainland, Hawaii, Tokyo, Hong Kong, Singapore, been staying at Marriott since May 26th...
Not happy each time I stay here at Manila Marriott, we ate at buffet then one of d waiter or whatever they call them chased us at d elevator jus to asked if we already paid, really? For a 5 star hotel without putting a trust on every guest r very not want u to come back. Then i used d stairs to go down at d gym then one of d girl jus asked me.."yes sir" instead of saying good morning, then she said next time don't use d stairs for my own safety..lol, really, how about don't go in d gym so i don't hurt myself? Then i told her if u don't want guest to use d stairs then put a sign..then one time we took a picture facing d main entrance & one of d guy asked for my phone "can i have ur phone pls" so he can delete what we jus took, he said for security reason...i won't name those employees but proper training would be a key especially more competition building up around d areas so if Marriott keep up their high standards then it will be a key, at least kudos to Jennette at d Lounge, she always make it up with the smile...next stop Sydney.

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