Questions about Valley Exteriors
What is Valley Exteriors?
Valley Exteriors is a family-owned roofing, siding, and gutter contractor serving Appleton and the Fox Valley, including Neenah, Menasha, and Kaukauna. They offer roofing replacement, siding installation, window and door replacements, and storm restoration services. The business was officially established in 2017, though the owners have years of prior hands-on experience from helping a family friend run a business. They are certified by Owens Corning and GAF and provide a 10-year workmanship warranty with a free upgrade to a 50-year material warranty on qualifying roofing systems.
What makes Valley Exteriors different from other local contractors?
The company differentiates itself by avoiding high-pressure sales tactics and 'today only' discounts. They provide honest, competitive quotes and allow customers time to make a decision without stressful sales games. Their approach focuses on transparency, consistent communication, and a genuine commitment to getting the work done right with a specialist team.
How does their 3D design process work?
Valley Exteriors uses a tool called Hover to take photos of a home and generate a comprehensive 3D model. This technology allows them to digitally swap out colors and materials, such as shingles or siding, so customers can visualize the final project before ordering. They also offer a free in-person consultation and digital 3D model to help with color and product selection.
How do they handle insurance claims?
They handle insurance claims by working with homeowners to ensure the scope of work is covered and repairs are done correctly. Their team has extensive experience navigating this process for issues like storm damage to siding or roof problems. They assist in getting the necessary approvals and ensuring the repairs meet all requirements.
What warranties do they provide?
The business offers a 10-year workmanship warranty on their installation work to provide peace of mind. Additionally, they partner with top manufacturers like Owens Corning and GAF to offer industry-leading protections. Customers can receive a free upgrade to a 50-year material warranty on qualifying roofing systems.
What materials do they use?
Valley Exteriors exclusively uses premium materials from trusted industry leaders to ensure lasting beauty and maximum energy efficiency. These superior products are designed to withstand harsh Wisconsin elements and provide unbeatable weather protection for homes. They adhere strictly to manufacturing standards during installation to guarantee a flawless result.
How can a customer get started?
A first-time customer can request a free estimate by filling out a short form on their website or calling (920) 949-9000. A representative will contact the customer on the same business day to discuss the estimate. The process is designed to be straightforward without hidden fees or stressful sales tactics.
Where are they located and how are they licensed?
The business operates from an office at 1883 N Silverspring Dr, Appleton, WI 54913 and serves the Fox Valley region. They are fully licensed and insured, with Wisconsin requiring a minimum of 12 continuing education hours every two years to maintain their Dwelling Contractor Qualifier license. They stay up to date on the latest building codes and safety standards.
What are their business hours?
The office is open Monday through Friday from 9:00 am to 6:00 pm and Saturday from 10:00 am to 4:00 pm. Sunday is closed, and office visits are by appointment only. They are closed on Thursday, November 27, 2025; Thursday, December 25, 2025; and Thursday, January 1, 2026.
Who runs the business?
The team includes co-owners Ian Gilmour, who began working as an estimator in 1999, and Aaron Vandermause, who manages the office. Simon Nielsen, who has experience in finishing carpentry, also works as an estimator. Deanna Gilmour handles marketing and has decades of experience running businesses.
What do reviewers praise?
Some reviewers praise the company for its honest, competitive quotes and lack of high-pressure sales tactics. They appreciate the transparent estimates without hidden fees and the skilled, certified professionals who execute projects with meticulous precision. The team's customer-first approach and attention to detail are also highlighted.
What specific features or services do they offer?
The business provides a free upgrade to a 50-year material warranty on qualifying roofing systems, which is a specific feature not common to all contractors. They also offer a 10-year workmanship warranty and use the Hover tool for 3D modeling. Their service range includes resizing window openings and adding stone accents for custom projects.
Who are their ideal customers?
The company serves residential and commercial clients, handling everything from small garage repairs to large complex roofing projects and commercial flat roofs. They cater to homeowners throughout the Fox Valley and provide services for both residential and commercial properties. Their wide service range includes gutters, roof replacement, siding, windows, and storm restoration.
How can I contact Valley Exteriors?
You can reach Valley Exteriors by phone at +1 920-949-9000 or by e-mail at info@valleyxt.com.
What is the official website of Valley Exteriors?
The official website of Valley Exteriors is valleyxt.com.
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Valley Exteriors is a trusted, family-owned roofing and siding contractor serving Appleton and the Fox Valley. Certified by Owens Corning and GAF, we bring decades of expertise to every asphalt, metal, or flat roof installation—handling steep pitches, multiple layers, or simple gables with equal precision. Looking to upgrade your home's curb appeal and energy efficiency with new siding and windows? Enjoy a free in-person consultation and digital 3D model to visualize colors and products. Delivering lasting quality without the pressure, we replace sales gimmicks with honest, competitive quotes, expert installs, and a 10-year workmanship warranty.
- Website
- valleyxt.com
- Phone
- +1 920-949-9000
- info@valleyxt.com
- Address
- 1883 N Silverspring Dr,Appleton,WI 54913
- Categories
- Construction