Valet Parking Stansted

3.1 · 278 reviews
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rik water
Reviews 1
2020-09-25 23:37

Not really a "Meet and Greet" service like other ...

Not really a "Meet and Greet" service like other airports. long queue to park then given a ticket and told to walk to the office ?? long wait at office in the rain as crowd over flowed outside. same on return queue in office and walk to get your car that is not meet and great.

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Shaze An
Reviews 1
2020-09-25 11:11

My car was taken for a joy ride or probably for so...

My car was taken for a joy ride or probably for some personal errand.
9 miles have been driven since drop off.
Be warned never use this service ever again.
Better to park it in Green car park and have a long walk. At least you will have your car key yourself.
Learnt it the hard way.

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tina l blake
Reviews 1
2020-09-25 04:54

DO NOT USE THIS SERVICE - it is absolutely dire an...

DO NOT USE THIS SERVICE - it is absolutely dire and in total contradiction to what is expected of meet & greet parking. It would have been far easier to park and walk.
We had an early morning flight and arrived at Stanstead.. heading towards the meet & greet we joined a queue of around 20 cars to g...

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Kirk Hough
Reviews 1
2020-09-24 03:16

We were left stranded at 2am on a cold morning as ...

We were left stranded at 2am on a cold morning as their staff got our return flight dates wrong, despite showing our boarding passes, clearly showing date and time.

Awful service. We were told we would be waiting around an hour before our car can get here, as it is still in lock up. It has been 4...

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Sarah Bird
Reviews 1
2020-09-23 15:00

I originally gave 5 star's, (just two months ago) ...

I originally gave 5 star's, (just two months ago) but my last four experiences lately have been horrific. Rude ground staff, toilets filthy, new seating horrendous. I sadly have to use this for convenience to Cambridge. But it's like entering a third world country.

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Matt Locke
Reviews 1
2020-09-20 12:29

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE
This service deserves NO stars, i collected my car during pouring rain on a dark evening, I was in a hurry to get my young family in the car and home.
My car was strategically parked directly in front of the Exit by Meet and Greet, immediately after leaving the Exit I notic...

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Lee Chapman
Reviews 1
2020-09-20 08:27

Not really a "Meet and Greet" service like I have ...

Not really a "Meet and Greet" service like I have had at other airports in the past. No one was meeting me or greeting me. After parking the car I had to walk 3-5 mins to the reception, then queue up for 3-5 mins to drop off the keys. Then 3-5 mins walk to terminal. I was just expecting to be able t...

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Sally Wright
Reviews 1
2020-09-19 09:18

My husband accidentally typed the wrong date. Maki...

My husband accidentally typed the wrong date. Making a booking on 20 August and putting 17 August in as the start date was clearly a mistake! It has proved impossible to change this booking due to being passed around from Stansted to More

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francesca romanin
Reviews 1
2020-09-17 09:40

EXTORTIONATE parking prices

EXTORTIONATE parking prices

5 pounds for up to 10 mins then i think it's a fine after that & u cannot leave your car!

orange car park 8pounds up to 30 mins is the next walkable distance so driver can at least pop to the loo in the coach area. Or take my elderly mum up to check in.

blue car ...

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Colin Roberts
Reviews 1
2020-09-16 10:26

Don,t waste your time trying to use so called cust...

Don,t waste your time trying to use so called customer relations service. My wife had to have urgent medical treatment so we had to cancel our holiday. I asked if we could use our meet and greet another time in the future didn't expect a refund. They didn't even have the decency to reply. DON'T BOTH...

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Tom Watson
Reviews 1
2020-09-16 01:51

DO NOT USE!!!!

DO NOT USE!!!!

Absolute shamble of a company! Stole money from our car! When we questioned it we were told its our fault for not removing our parking change from a car only they have the keys to!!!

Told us the car in front of ours was broken down as an excuse for being and hour late for meetin...

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Paul Grant
Reviews 1
2020-09-14 08:10

As others have commented, it isn't really "Meet an...

As others have commented, it isn't really "Meet and Greet" anymore - not like 10 years ago when a chap in a peaked cap and clip board met you at the drop-off lane, took your keys and waved you off. Now there's no "Meeting" or "Greeting"; all it is is that you get to leave your car nearer the termina...

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Sylwia Cwiertnia
Reviews 1
2020-09-09 18:47

Very poor service- we paid 90 pounds for 2 weeks a...

Very poor service- we paid 90 pounds for 2 weeks and they drained up our petrol completely! The tank was half full when we left it but was well on emergency on collection. Our plane was 2 hours late and we had to head straight to the petrol station. Keep away- God knows what they do with your car!

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G
Reviews 1
2020-09-07 11:09

Would give 0 stars if possible. We spent 45 minute...

Would give 0 stars if possible. We spent 45 minutes waiting for the car to appear because someone got the date *and* time of our flight wrong. The same mistake was made multiple times by different employees on the same date - there was even a couple with small children waiting. Ended up leaving almo...

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Livvy G
Reviews 1
2020-09-02 11:04

DO NOT USE!!! They don t deserve any stars! I book...

DO NOT USE!!! They don t deserve any stars! I booked with the wrong meet & greet company! As soon as I got this dodgy looking email, I realised my mistake! I quickly called the number to try to explain and ask for a refund, Adam -who said More

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Truth & Fiction
Reviews 1
2020-08-27 14:46

I had a very terrible and experience at this park ...

I had a very terrible and experience at this park in Stansted. The driver of the bus simply refused stopping for me as I was waiting alone at a bus stop, instead he stopped at the next bus stop for other passengers about 20 meters aways and when I ran up to the bus and confronted the driver, it beca...

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champon832
Reviews 1
2020-08-24 17:38

Used to like this service but took a new car and i...

Used to like this service but took a new car and it was damaged when I collected it. Two scratches above the wheel arch. A very courteous supervisor told me the entry cameras were inconclusive and to put in a claim. It came back with a response of not accepting responsibility. It seems their terms &...

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Peter C
Reviews 1
2020-08-15 07:53

Dire dire dire. How these cowboys have not been do...

Dire dire dire. How these cowboys have not been done by Trading Standards for selling something that they claim is meet and greet is beyond me. It would have been quicker and cheaper to use the long stay, plus I would not have had to go through the indignity of dealing with the cretins that run it. ...

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Priya G
Reviews 1
2020-08-15 02:32

Choose this airport for cheap flights and connecti...

Choose this airport for cheap flights and connection to London via direct trains leaving right from the airport.

Do not choose this airport for comfort, or arriving on time, or getting your luggage on time or being treated respectfully.

We once had the bad luck of waiting for our luggage for a...

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Ying Man
Reviews 1
2020-08-12 06:21

Could be an expensive stay if your car gets damage...

Could be an expensive stay if your car gets damaged.

Initial service was good and location is very convenient for the terminal.

However after collecting the vehicle and driving home, the warning light came on for tyre pressures. Upon inspection at home it turns out that both tyres were damaged...

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Jackie Barr
Reviews 1
2020-08-10 14:39

I would give zero stars if I could. Tried to leave...

I would give zero stars if I could. Tried to leave feedback on my booking with them but the page is down. Not surprising really. After being told it was 2 or 20 we finally found our car which was unrecognizable it was no longer black but was heavily coated in dust. needless to say we will not be...

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Marcel Negru
Reviews 1
2020-08-08 04:26

Although it is far from London, it has very good t...

Although it is far from London, it has very good transport facilities in London. If you hurry, take the train, it's a bit more expensive, but it does not delay at all. If you do not hurry, and you have what you see, take the bus, which is cheaper, but the terminal is in Victoria, where you have link...

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Jeff Mordecai
Reviews 1
2020-08-07 13:10

The worst you can get. You do all the work for th...

The worst you can get. You do all the work for them. Got back to find my car furthest away in opal 22 area. My car had been used either for taking breaks in or sleeping in. They had gone through the glove boxes and I know it's only a bag of sweets but they had eaten them and left the wrappers in ce...

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Kathryn Abbott
Reviews 1
2020-07-28 09:13

On arrival back from our holiday, we phoned the Ca...

On arrival back from our holiday, we phoned the Car Parking after collecting our luggage, and were told that the driver would be there in 15 mins. After a number of phone calls to and from the office and to the driver, we discovered that they had sent the wrong car! We then had to wait another half ...

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Dave Stubbings
Reviews 1
2020-07-25 14:41

Describing this service as meet and greet is def...

Describing this service as meet and greet is definitely stretching the definition. You are simply paying for long stay parking, with minimum customer service. Was sent in wrong direction when collecting and wasted half an hour. Would not use again.

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Matt Dowling
Reviews 1
2020-07-20 20:22

Never again.

Never again.
Lost my car keys in July 2017, a long wait (1hr+) with two small children and 3 bags of luggage.
When they found my car keys, advised it was in a different car park and I d have to get it. No chance! Took another 15 mins to arrive.
Complained to head office, no acknowledgement whatso...

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Richard Bagguley
Reviews 1
2020-07-19 15:26

Very disappointed, arriving a little jet-lagged I ...

Very disappointed, arriving a little jet-lagged I forgot to inspect the car and noticed on arrival to my home some scratches, on further inspection the indicator light cover was broken and scratches on either side. The car obviously grazed something whilst being manoeuvred by the staff. DO NOT RECOM...

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Ben Blowers
Reviews 1
2020-07-19 12:51

These are the worst. I have never had to queue for...

These are the worst. I have never had to queue for so long to get into an airport car park and then it was chaos inside with no staff knowing what we should do or where we should go. Everyone was getting angry and some people even got violent it was so bad.

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J. P.
Reviews 1
2020-07-16 04:52

The filthiest airport I have ever been at. From th...

The filthiest airport I have ever been at. From the moment you park your car all the way through to boarding gate. Private shopping outlets seem to take much better care of their surroundings but not common airport areas. Landed back at this airport at 1:30am. Handful of desperate passanges (includi...

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Shell
Reviews 1
2020-07-16 02:29

Not sure what part of this parking experience was ...

Not sure what part of this parking experience was Meet & Greet, the only time we were met or greeted was at the car park entrance where a parking attendant pointed us in the direction of our place to park. From there we had to traipse our suitcases to the Meet & Greet office, which was further than...

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Natalie King
Reviews 1
2020-07-15 15:22

Calling this a 'meet and greet' service is mislead...

Calling this a 'meet and greet' service is misleading. We paid extra as we have a young child and wanted our car waiting to go when we arrived off our late flight. Instead, the car was parked a long walk away, and we had to trudge through a cold, dark car park at night to pick it up. It then took 15...

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Adam Crisp
Reviews 1
2020-07-12 15:36

What a absolute dreadful service. Lazy and rude wo...

What a absolute dreadful service. Lazy and rude wouldnt recomend this to anyone. Takes 2 minutes to show people where to go and they rather sit on there arses it took me 25 minutes to find my car. possibly the worst customer service. Liam was rude and unhelpful with where to go. When you try and tal...

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Catherine Fransham
Reviews 1
2020-07-10 16:53

Never again. The whole idea of meet and great is t...

Never again. The whole idea of meet and great is to take the stress out of arriving at an airport. Que for over 30mins, to check in the car keys?!?!!!! Made for a very stressful rushed check in. We could have got the bus from the car park quicker.
More staff needed.

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Carol Robinson
Reviews 1
2020-07-07 04:17

After reading some negative reviews about the Meet...

After reading some negative reviews about the Meet and Greet car parking at Stansted Airport after I had made a booking I was quite anxious about leaving my car there. I need not have worried. Meet and Greet was well sign posted and easy to find on arrival at the airport. I was directed to a parking...

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Mag Nolia
Reviews 1
2020-06-25 15:15

I was happy, maybe because I handed and picked up ...

I was happy, maybe because I handed and picked up the car in the evening and at night, so there was no problem with queues. Everything quickly and efficiently, without any problems.
The only inconvenience is bad signage. I could not find this car park.

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