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Average ratingGreat
4.4/ 5

Based on 42 reviews

576%
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35%
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What reviewers say about Valentino

Generated with AI from 42 reviews on Trustburn · updated 3 days ago

Customers describe the brand as an excellent luxury option with perfect service and high-quality items. Many reviewers appreciate the pleasant and warm welcome in the shops, as well as the qualified personnel and nice designs.
What does Valentino do?

Valentino Fashion Group S.p.A. operates online boutiques and showrooms that sell fashion and luxury products in Italy and internationally. Its boutiques offer apparel, bags, shoes, and accessories for men and women.

Are there any complaints about Valentino?

The critical reviewers wrote that item prices are high relative to minimum wage, the sales staff could be better educated, and post-sales service was slow after a product defect. They also noted that a customer experienced being hung up on after waiting on the phone for two hours.

What do people say about Valentino outside Trustburn?

Outside of Trustburn, people discuss the brand's gorgeous colors and sizes, noting that specific items like slingbacks fit well. There are also conversations about the brand's maximalist style, its use of fur from the food supply chain, and its presence at fashion shows.

AI-generated from reviews on this page. Verify anything important with the company directly.

Vio Mateos
Reviews 1

Salve,
Posso chiedere se c'e qualche sconto su scarpe Valentino si prega . Vorrei poter farlo da Italia.

Violet da Glendale CA

Nancy Clarissa Gandrud
Reviews 1

My husband and I were in Rome in June of 2015 and stopped by the new flagship store. It was beautiful and elegant with gorgeous marble, modern and classic design and friendly staff. Pablo in the men's department gave us a tour of the store, and showed us various options for menswear that we didn't know about. Afterwards he recommend a local and delicious restaurant for us to have dinner at. It was an amazing experience and very beautiful. I would recommend anyone visit the store and ask for Pablo if you go, he is so nice and patient!

Emanuele Mantovani
Reviews 1

I purchased a Rockstud Spoleto bag, I suffered some sagging bending over itself in the central flap. I immediately went to the boutique in Rome and for about a month I have no more news !! Obviously you buy these items at a high price not for the value but for fashion and trend, I wonder what I do with it at the end of the season. A premium brand shouldn't ignore post-sales in this way.

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About Valentino

Valentino Fashion Group S.p.A. operates online boutiques and showrooms that sell fashion and luxury products in Italy and internationally. Its boutiques offer apparel, bags, shoes, and accessories for men and women.