Questions about UTMStack
What is UTMStack?
UTMStack is an open-source Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platform that delivers threat detection and response with automated mapping to compliance controls for CMMC, HIPAA, SOC 2, ISO 27001, and PCI. It correlates logs in real time before ingestion and uses integrated Large Language Models (LLMs) to analyze security alerts. The platform is designed for organizations needing enterprise-grade security operations accessible at affordable prices, including healthcare, insurance, finance, energy, government, and education sectors.
How long has UTMStack existed and what is its team structure?
The company has been building UTMStack since 2018, making it an 8-year-old platform. It currently has 5 countries with delivery and support teams and offers the product in 7 languages. The team includes engineers and security analysts who write the correlation engine, agents, integrations, and console themselves, ensuring the people answering tickets are the same people who build the product.
Where is UTMStack located and which countries does it serve?
UTMStack is located at 3301 North University Drive, Suite 100 in Coral Springs, Florida, USA. The business operates from offices in the United States, Chile, the United Kingdom, Estonia, and Spain. They provide services to customers in 26 countries, including the U.S. Department of State, NCBA Bank in Kenya, and the Ministry of Finance of Mongolia.
How does UTMStack pricing work and what are the costs?
Pricing is structured by device rather than by log volume, meaning there are no ingestion fees or surprise bills as log volume grows. For UTMStack Cloud, the standard plan for 50 to 100 devices costs between $355 and $490 per month, or $4,260 to $5,880 per year. Self-hosted licenses are sized with the customer and quoted within one business day.
How can a new user get started with UTMStack?
To get started, users can install the free open-source edition in about 30 minutes or start a free trial. They can also request a quote for self-hosted licenses or use UTMStack Cloud, which is hosted, updated, and backed up by the company. A live demo is available for those who want to see the platform in action before committing.
What specific features and integrations does UTMStack offer?
The platform includes built-in integrations, plus any syslog or API source, allowing it to collect data from servers, firewalls, switches, cloud accounts, and applications. It features over 600 detection rules mapped to MITRE ATT&CK and continuously scores compliance frameworks. Additional capabilities include UEBA, file integrity monitoring, and dark web monitoring.
What is the SOC Extension service and how does it work?
UTMStack provides a SOC Extension service that offers 24/7 analyst coverage for security teams. Analysts cover night and weekend shifts, handle alert overflow, and back up hard incidents while following the client's playbooks. This service works under the client's brand for SOC providers and MSSPs, with every hand-off recorded in the console.
Which compliance frameworks and risk management tools are included?
The platform supports multiple compliance frameworks, including CMMC, HIPAA, SOC 2, ISO 27001, and PCI. It also offers vulnerability management, asset management, identity auditing, and dark web monitoring. Compliance evidence and reports are kept current, and forensic analysis is available for serious incidents.
What AI and response capabilities are available in the platform?
The platform includes a built-in AI assistant that can be asked questions directly. It also features threat intelligence, dashboards, and automated response capabilities. Users can manage incidents and respond to alerts using the integrated LLMs to analyze security alerts in real time.
What certifications and recognitions has UTMStack received?
UTMStack is a Linux Foundation member and has been recognized as a Leader and Fast Mover in GigaOm's Radar for SIEM. It is included in CISA’s free cybersecurity tools catalog. The company is a GigaOm Radar for SIEM: Leader and Fast Mover, and it is trusted by government, public safety, education, finance, and technology teams.
What deployment options and hosting regions are available?
The platform offers multi-tenancy and can be deployed on the customer's own servers via UTMStack Enterprise. It also provides a dedicated instance option called UTMStack Cloud where the company hosts, updates, and backs up the system. Customers can choose their hosting region, including the United States, Canada, United Kingdom, France, and Poland.
What specific details are included in the SOC Extension service?
The company offers a SOC Extension service that includes night, weekend, and holiday coverage, or full 24/7 support. Incident response backup is provided within the limits set by the client, and escalation happens via phone, email, or chat following the client's runbook. Shift hand-off notes are included in each alert and incident.
What are the key components of the UTMStack console?
The platform includes a Log Explorer, Threat intelligence, and Dashboards for visualizing data. It also features a Log management system and a Threat detection engine. The AI assistant can be used to interact with the console and ask questions about the security environment.
What is the mission and vision of UTMStack?
The company has a team of engineers and security analysts who are passionate about making enterprise-grade security operations accessible. They build the platform from the ground up for real-time threat detection, response, and compliance. The mission is to make strong security easy to reach and reduce the number of small companies that go out of business after a breach.
How can I contact UTMStack?
You can reach UTMStack by phone at N/A or by e-mail at support@utmstack.com.
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UTMStack is an open-source Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) platform that delivers threat detection and response with automated mapping to compliance controls for CMMC, HIPAA, SOC 2, ISO 27001, and PCI. It correlates logs in real time before ingestion and uses integrated Large Language Models (LLMs) to analyze security alerts.
- Website
- utmstack.com
- Phone
- N/A
- support@utmstack.com
- Address
- 3301 North University Drive, Suite 100 Coral Springs, FL 33071, USA
- Categories
- Computer & network security