UPTY

UPTY is an automobile service platform that operates a network of designated and certified repair shops across Japan, with over 35,000 partner stores as of the end of January 2026. The company provides mobile repair services, recruitment support for mechanics, and environmental solutions like the AirCLE comfortable space system. It also develops specialized job sites such as 'Toyowaku' for Toyota dealers and 'Carwaku' for the broader after-market industry.

The company's mobile repair division, known as 'Shutsucho Seibi', averages over 7,000 orders per month based on 2026 fiscal year data. This service allows customers to receive repairs directly at their location rather than visiting a fixed workshop. The platform also partners with companies like Sanzaki Mirai Shokai for after-sales support to expand its reach.

UPTY operates a dedicated recruitment service called 'Carwaku Agent' that launched in August 2023 to address industry challenges. Another specialized site, 'Toyowaku', was developed in collaboration with Toyota Motor Corporation to target mechanics specifically for Toyota dealerships. These platforms aim to maximize the value of mechanics by connecting them with relevant job opportunities.

The company launched 'Carwaku Senior' in October 2026, which is a job support service specifically designed for mechanics aged 50 and older. This initiative highlights the company's focus on retaining experienced talent within the automotive repair sector. Additionally, they introduced a free web-based income diagnosis tool for freelance and part-time mechanics to help them understand their potential earnings.

UPTY's environmental business unit, AirCLE, has achieved a comfortable space area of 480,000 square meters, which is approximately 10 times the size of a Tokyo Dome. This system uses subscription-based full-building air conditioning to maintain a consistent indoor temperature of 26 degrees Celsius year-round within repair pits. The company also collaborates with the World Union of Automobile Service Centers to implement these standards.

The company offers a comprehensive contact form on its website for inquiries about its various services and products. Users can select from categories such as Japanese talent, foreign talent, mobile repair, air conditioners, shutters, cubicles, dash cams, LED emergency lights, and other items. The form requires essential details like company name, industry, phone number, email, and address to process requests efficiently.

Some reviewers mentioned that while the service quality is exceptional, the website's ease of navigation or the speed of customer support responses might not have met their specific expectations in every instance. Despite these minor points, the overall sentiment remains highly positive, with many users expressing a strong intention to use the services again in the future.

UPTY has been featured in various media outlets, including TBS series 'N-Stack' and NTV series 'DayDay.', showcasing its growing influence in the automotive industry. The company also actively participates in seminars and lectures at events like IAAE2025 and Auto Aftermarket Kyushu to engage with professionals and potential clients. These activities demonstrate a commitment to industry engagement and thought leadership.

The company's privacy policy states that personal information is managed by a designated administrator, Watanabe Takeshi, located at the JR Ebisu Building in Shibuya, Tokyo. The policy outlines clear guidelines for data usage, third-party sharing, and the process for requesting access to or correction of personal data. This transparency helps build trust with customers and partners who interact with the platform.

UPTY provides a dedicated contact line for inquiries regarding dash cams and emergency lights, which can be reached at 03-6694-2097. Another specific line for talent-related inquiries is available at 03-6694-2095. These specialized numbers allow customers to quickly reach the appropriate department for their specific needs without navigating through general customer service.

The company's business hours for general inquiries are from 9:30 AM to 6:30 PM. During these hours, customers can reach out via phone or email for assistance. The website also provides a proposal form for potential partners or clients to submit ideas directly to the company.

UPTY is located in Japan, with its headquarters in Shibuya, Tokyo. The company operates a nationwide network of partner repair shops and offers services that can be accessed from various regions across the country. The mobile repair service, in particular, allows customers to receive repairs in their own locations, making it accessible regardless of geographic location.

The official website of UPTY is upty.jp.

On Trustburn, UPTY has a rating of 4.3 out of 5 based on 8 reviews.