I make a trip to Universal every year and it never disappoints. From the world class rides and shows to the atmosphere, food, and souvenirs, it lets me be a kid again for the whole trip. They generally do a great job of handling the queues and there are plenty of places to get out of Florida's punishing daytime temperatures. If you're into horror movies, Halloween Horror Nights is a must - it's the best event of its kind.
What reviewers say about Universal Orlando
What does Universal Orlando do?
Universal Orlando operates a theme park resort in Orlando, Florida, featuring rides, attractions, shows, dining, and on-site hotels based on the description and reviews on file. It is highlighted by visitors for properties such as Island of Adventure and Halloween Horror Nights, along with branded hotel stays.
What are the most common complaints about Universal Orlando?
Describing what the critical reviewers wrote, the most common complaints center on excessively long ride lines with little compensation when rides go down, rides frequently being closed during visits, and on-site hotel issues such as unhelpful staff and poor maintenance, along with frustration over the high cost of tickets and add-ons like express passes.
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This was probably the worst hotel I stayed at. Being in Orlando , and having three at least theme parks, there's only one person that will assist you in purchasing your tickets. The staff in all honesty, could care less if your needs were met. I've never been disappointed in Holiday Inn Express, but this was the worst. For the price you pay, there's no continental breakfast , I didn't see a vending machine. It was just way below my standards considering it was a Holiday Inn Express
Perfect balance of rides and attractions. Without going overboard on the 3D rides, highly recommend Island of Adventure
Both the Island of Adventure and Studio were excellent. Pricey but good. Rides were brilliant especially Harry Potter and the 3D experiences were the most advanced I have ever seen. A very big thumbs up!
Very fun. I think this park should actually be the one to be called the most magical place on earth. Islands of Adventurers is based on the books and Universal is based on the Movies. It's entirely thrilling. All of your favorite Movies and Books come to life. Universal has an excellent attention to detail which brings you right into whatever and wherever you are at. The Harry Potter Areas are extremely cool. I have not seen all of the Harry Potter Movies but I can imagine the people who are big fans how exciting this park is for them because it's literally like they are in the movie, it's so amazing it makes me want to watch all of the films. Employees are in character as well and the Lines are and have always been THE coolest lines on earth. Put Universal and IOA on your Bucket List. It's an experience of a lifetime!
Great park. I wish they had an easier way to take backpack up to the front of the ride or one the rides since the lockers can take awhile to load/unload
It is very tough to congest the entire Universal Orlando Resort into one listing to review, however just like most locations within the complex, the overall resort is nothing short of 5 Stars. I have stayed at all 3 Select Hotels, visited both parks and all they have to offer and enjoyed City Walk to the fullest. So much family fun to be had. Always a pleasure to visit. #universalstudios
Awesome place. Staff are really friendly and helpful. Car parking is slick and you wouldn't think you was exiting the park at the same time as thousand's of other guests (Not like trying to get out of UK multi storey after an event!)
I mean this is a theme park. If you dont like it is just simple because you do not like theme parks at all. The parks offer entertainment for everyone. I own a annual pass because I think is cheaper to go a lot that way. Even my family that are from puerto rico buy the cheapest annual pass, because if you go at least 6 times at year you pay for all of them at once.
The exceptional resort with a vast variety of rides and shows all set out for the customer to thoroughly enjoy their visit to this wonderful place, the staff again go out of their way to be helpful as no problem is to big or small for them to solve. They have a customer service team of exceptional personnel that I must say made it a pleasure for me personally to call upon to solve a minor problem which they did in a very professional manner.
What can you say? A place where adults and kids can have fun with their favorite characters. So much fun!! If you can, get the express passes.
Universal is a must visit for fans of Marvel and Harry Potter! The rides are exciting, especially the Incredible Hulk, but beware of the long waits in the summer. This is a great way to relive some of your childhood movies....but at a cost of course! The food, drinks, and memorabilia are quite overpriced and the cost of the ticket leaves a bit to be desired!
The post online stated that brakefast was included, but when i was checking in, the resecsionist lady said that due to the corona virus situation and other health regulations breakfast was cancel.
My problem is not the health regulations, it just would be nice if this hotel takes the breakfast part of the online post to avoid any surprises at the time of checking in.
Other than that, it was a lovely stay.
I am a life long Star Wars fan BUT I'll admit that Wizarding World of Harry Potter is more immersive than Galaxys Edge. My only complaint is that the employees of Universal are not as enthusiastic or happy as the cast members of Disney.
Universal Resort is full of surprises. You can find food like pizza, Panda Express, sea food, hot dogs, mexican food etc. There s a chocolate factory. Great experience to be with family. Also have a cinema. The parking is expensive. $20.00 to be exactly but you can go every places named.
I loved that it's free parking after 6pm this helps many who are out of work because of the Pandemic enjoy the sites and shops n eat at the local restaurants thx Universal
We spent the entire day at Universal Orlando Resort absorbing as much as humanly possible. I posted a separate review for Islands Of Adventure, so this review is specially related to Universal Studios.
My recommendations:
Take the Hogwarts Express (If you have a two park pass)
Toothsome Chocolate Emporium (Order a shake)
Harry Potter and the Escape from Gringotts
Visit Diagon Alley
Horror Make-Up Show
Race through New York with Jimmy Fallon
The Simpsons (Do everything imaginable)
Revenge of the Mummy
And that's just the tip of the iceberg.
Me and my wife were having a great time with our great-grandkids. We let them play on a ride and went to look at a roller coaster.
And Ethan we see.... EMMA WILLIS! She was riding a ride menacingly with a camera filming here. She was making disturbing sounds and waving her hands around maniacally.
I warned my great-grandkids to get of the ride IMMEDIATELY! While I was shouting that her cheez crushed me and Mildred. We were transported to hospital.
If you get a notice that EMMA WILLIS is cummings here, don't visit. She's a danger to everyone. Anyways nice place.
ProTips: 1. Ask for the tour at Men in Black - you get to go down and play on the set. 2. Rip Ride Rocket - press down the icon on the top of the screen instead of selecting a category. After holding for 10 sec, release and a key pad will appear. Type 302 for "I want you back" by the Jackson 5 to play.
The park is wonderful. Staff is excellent. Characters are on point. Dont like the fact that there are no charging stations for electronic devices. They make you pay for battery packs, 30 dollars, after having spent several hundred on tickets. That's not right. It should be a courtesy. People take lots of pictures and use the app for the park. Come into the times. Oh, and if it's raining, you should be supplying ponchos not charging people 10 dollars each for one.
I love love love universal. It is my favorite park out of all of the parks in the area. The Harry Potter sectional is what dreams are made of. The hulk ride is amazing, I try to go as often as I can
Harry Potter World is super well done. If you're a big fan, it's very exciting to step into the world. The magic wands are a great touch (if you don't mind spending the money).
The rest of the park is pretty good, but I think Harry Potter World is the gem. The Spider Man ride is a lot of fun too. Worth noting, I'm more into the immersive rides rather than just thrill.
The rides were so much fun, but the staff leaves alot to be desired. Several employees working the rides were downright rude. We pay a ton of money to enjoy the parks only to be met with attitude and impoliteness from some of the staff. The food is pricey, but expected. Lots of character meet and greets which was a blast. Overall, we had a good time! If they get rid of those individuals who clearly don't enjoy or value their jobs, would be a great experience.
Sapphire Falls is a great resort to stay at when going to Universal or Orlando in general. I have been here 3 times and all of my stays here have always been great.
I never been in universal studios Orlando this is the first time to go new Adventures ahead like i love Jurassic Park and Jurassic World Dominion Amen resurrection of
I do want go to universal studios Orlando for Jurassic Park epic conclusions and jaws needs to return again Amen and I hope everything going to be better place to feel free without fear and no more extinction and no more fear God bless universal studios and Disney company and society forever Amen
For Christmas is a 5 days tickets to spend time in Jurassic Park hotel and to Jurassic Fun and learning about living with Dinosaurs and and playing with Dinosaurs like no other trex encounter and Godzilla encounter and other companies to be able to believe in their faith and loyalty and humble pride in their own right to make everything possible to our young children and adults to explore new ways to experiences with Jurassic Park is Jurassic Park Camping with Dinosaurs and dinosaurs events to be able to live with them forevermore Amen
I love Dinosaurs and I love Adventures of Dinosaurs and I love theme parks are extremely beautiful inside and out
God bless we can do it again Amen every year for 5 days in Jurassic Park for new Generations of magic of Jurassic universe is thrilling and hands on earth make friends with Dinosaurs and to be free and wild fun with our kids grow up to be dinosaur expert and love everyone Counts holy spirit and God almighty Amen resurrection
Keep rejoicing and salvation
Long lines still and the virtual lines wasn't anymore better.
Fun park with a wide spectrum of ride and entertainment choices. The park was clean, well maintained, and the people were friendly. The family favorite was Diagon Alley in the Wizarding World of Harry Potter.
Came to visit the studios today. We went to transformers first it was down!, went to the mummy it was down!, tried to go do fast and furious it was down! With every visit they give us many reasons not to renew our passes.
I absolutely loved the parks. Although, you do 3 to 4 days because i had 2 days and i realised how much i missed. Meaning, i only did the hulk one and rip ride rocket once. Also volcano bay is the best and go the drop slide. Also, go on Spiderman and also doctor dooms fearful is the best
the dr. doomsday freefall my family says is horrifying but the ride was well worth it. eat at cafe 4 AFTERwards
Absolutely love cabana bay beach resort. I've stayed her 12 times now prices are fare for what you get a beautiful clean room 2 beautiful pools 2 hottubs a lazy river arcade bowling ally and tons of bars for the night parent's amazing food overall my stay was wonderful
While I love the rides and shows, it is not worth going without a fast pass which costs an extra hundred per person. Standing in line for 2 hours per ride doesn't make for the magical family experience we were hoping for when we shelled out so much for tickets. Take a note from Disney and make the fast pass available to everyone!
Out of SeaWorld, 4 Disney resorts and 2 Orlando ones, 8 of us agreed that Universal Studios was our favorite park of all.
The orlando informer program is the best thing I've done!
Had a blast with wife and daughter, my 8 year old rode all the rides and loved it. We had a great time.... But I hate the prices of theme parks, but I guess that's the world we live in today.
Here for my 50th birthday and loving every minute of it!
I think I am just getting too old for the park. I used to love it back when I was in middle/high school, but going back as a 27 year old the rides felt mediocre at best, all same style. Park is definitely more about the cinematography experience as opposed to thrills so if you're a thrill seeker this is not for you. Didn't help we went there when it was like 37-50 degrees outside this year in January which is unusual for Florida so it made the experience a bit worse. Food is definitely overpriced as is the whole experience being here. I'll be back with my son when he is old enough to enjoy it but definitely not again for my own thrills.
It was amazing it was soo fun and the rides are super safe and cool at the same time
We always love it and have a great time there. They have invested a lot of resources to welcome you at this challenging times. Everyone is kind and helpful. Thank you
Universal is so fun - would recommend the 2 park pass, especially if you only have 1 day like we did.
I'm a Harry Potter fan so of course I loved Wizarding World of Harry Potter. Transformers and Kong are another favorites. Parking is easy to remember due to themed areas. Using the dining options are a great way to save money and makes it easier to choose where to eat. If you get a chance to visit around Christmas there's a spectacular light show.
Great fun happy time family!! My daughter, Bella 13, my niece Leemaris 37 and her handsome son, Eddie 11!! Love Harry Potter, Transformers. The Mummy & so much more!!
Universal is my fave for kids of All ages I'm 53
Great facilities. Good service but can improve. Can't compare with Disney world resorts service. You have to pay for packages you sent to the hotel. Great food and service on the pool restaurant
Incredible.. Fun for all ages.. From Harry Potter to spider Man to the Grinch... Absolute return on investment!!
Very fun and lost of places to shop at try the rainforest cafe they have great food
Traveled down to Orlando for a concert and decided to go to Universal for the day. I would reccomend going as early as you can to avoid long lines. Harry potter world is a lot less busy at night so save it for last! You can bring your own snacks and drinks but I would definitely get a frozen butter beer or two if its hot out. Had such a magical day I can't wait to go back. Well worth $100 !
The community resort is convenient, and the personal at the club house are friendly. The house was 7 bedroom place but very dirty & so dated.
Kids loved this place. Definitely coming back. I wish tickets were cheap and lines were shorter
Loved it was my kids first time on rides like that and they had a blast both love Hogwart's the best.
All I can say is amazing well worth the money. And stay at one of their hotels it's well worth the money.
Too many people...... it is hard to enjoy the park when you spend most of the time just doing lines
Great time being a kid again!!! Love it will return soon this time with the kids.lol
Awesome. Great social distancing. Ride times between 5 and 25 minutes. Everyone was wearing masks. Hand sanitizing before getting on all of the rides. Had a nice safe fun time.
We did two night Halloween Horror Nights
Through some of the Horror houses where not as good as past years, but as always they are well put together. I also found the street zones not as good as pasted years, it is still a great night out.
The live show villains of Academy was where the price, best show in years,
Not bad for a Tuesday night with friends. Free parking and club entry at The Groove, free bathrooms with no crowd. We had a blast at City Walk. Recommend.
It's very nice. The staff was excellent. The rooms were very clean. The bed was super comfy. We really enjoyed watching the movies out by the pool at night. They keep the bar open. We had a lot of fun.If you come bring lots of tip money !
Lots to do and see. Rides and restaurants as well as shows. Blue Man group also worth the money just outside of park.
Well done, buy don't go over Christmas holidays....4 hour wait for some rides
Great for the adults. Harry Potter is a must and I feel that Universal put in a lot more thought and detail into HP vs. Disney s Star Wars.
The park is in my humble opinion the best park in Florida. If you are a total mark for movies and industry, Universal gives you every bang for your buck. The Halloween season is especially fun. They are also adding a new Nintendo section which should really be nostalgic.
The parks were good. During the week is way slower so you can get on and off the rides pretty fast. We ate in Spingfield and the food was on point.
The staff is absolutely wonderful. Plenty of things to do, a variety of restaurants and the parks are amazing
I like both Disney and Universal, but Universal geared more toward older kids and Adults. Not great for kids. Parks are clean, employees very friendly, hotels are new and also clean. Plus if you go when its summer or crowded you can enjoy that your family is not as dysfunctional as you thought as you watch people who spend way too much fight their family to get those perfect pictures
This new thing where you have to put a fanny pack or purse in a locker is discriminatory against people who have disabilities the walk all the way over to the locker and all the way back and it really adds a lot of exhaustion to our day that we otherwise shouldn't have had. I understand security and I understand safety why don't we screen people when they first come into the park which I know we do but go through that is overkill. It took a toll on us.
Would defo recommend to anyone those looking for a fun packed theme park no matter your age so much to do.. My family had the best time looking forward to returning next year
A few attractions unavailable during our visit, but thoroughly enjoyed nearly everything we got to partake in.
So magical! Do your research before you go for rides, times, food, etc. Made the day perfect!!
A great place to visit on your off days and non peak days
a pretty good places not gonna lie and i cant wait for super Nintendo world to come the only bad part about this place is there prices are though the roof my sister got a harry potter robe that was like 150 or 200 other wise its a good place
The lack of people right now is amazing.
First time annual pass holders and we love it.
If you've grown tired of the same old disney stuff, universal is definitely the next step in adulthood haha.
Due to Covid the park is fairly empty right now so it was an amazing day.
Very fun time. My 6 year old was a little small for a couple of the scarier rides but we all enjoyed it. Child swap was painless.
This place is awesome! It is a great place for the thrill seeker! The rides were amazing and with the 3D glasses on rides like the Transformers, MIB, Fast and Furious, and others it takes it to another level. We had a wonderful time. We were there for the Mardis Gras festival and the parades were so pretty and actually better than a lot of the floats that you see in New Orleans for the festival! The park is well kept and clean and the staff were so friendly and helpful. We loved the all you can drink option and we used that and there are filling stations everywhere! We also really liked the fast pass option.This place is great for kids and the kid at heart. The Harry Potter area is really great, and while I am not a huge fan of the books or movies, I appreciate all that went into it. The ticket prices are fair and in line with other theme parks in the area. You can really get a lot for your money here. Would highly recommend and we will be back!
Love this Resort it was our first time coming here ...i was so amazed by the layout it makes you feel like your in a whole different world ...my family and I will definitely go back in the near future
Great place to go with your family walk around and enjoy all the different dining options in city walk. Theres many lodging options if your looking to stay in the area within in minutes of the theme parks. Amazing night life if your looking to come with your significant other! Great place all around!
Decided to go to the park one late afternoon during some downtime while visiting Florida for business. There were no lines and the place was clean and well stocked. I have visted many amusement parks including Disney a number of times and based on my experience, I believe the Universal employees are more friendly and better trained. I feel like a guest when I walked through the park and I do not always have that feeling consistently at other places. Great family destination for some fun.
Fun , to the level where adults can enjoy some amusement as well. It's my favourite of them all parks, since I can get (and scream) in most of the rides. It is large, lots of food places and crazy rides. A little overpriced but, oh well, we are talking amusement parks of the best quality and safety.
Had a wonderful time with my family. First timer. Had no desire to go prior to today 7/11. Will return again if nothing happens.
The walk was needed. The food was awesome and inexpensive.
Everything comes alive here! Feel like being in the Comics, Era of Dinosaurs or enjoy story tale wonder adventures with Dr. Seuss. Colours are so vibrant in the park and awesome rides. Something for everyone!
Horror nights was awesome! I wouldn't go without the front of the line pass. It was well worth the money.
Always have fun when I go there most definitely will be back
The parks were just about empty. No wait for any ride. If you are out of shape like me, it can be hard to catch your breath in the masks.
Went to Hard rock. Food and service was great. Then went to cinemax and saw Hobbs and Shaw, action packed. Old world meets future. Awesome theatre!
Not what I thought! I still had fun and so did my husband!
So very well done! Loved all things Harry Potter! Amazingly well done. Very impressed with the food also! Cheers to universal for offering vegetables and making them all part of the theme experience.
Beats our trip to disneyland by far! Highly recommend and hope to do it again!
The grand children enjoyed universal. It is A little pricey instead of including more in the price . It seems to be Nicole and dimed.The people are rude. A lot of them seem to want to be first on everything .
I enjoyed my day at Universal. It was very expensive, but that is to be expected. The Harry Potter part of the park was great. Looks like the real Diagon Alley.
A lot of great shows. We really enjoyed the Horror movie makeup show.
All in all, I recommend this park.
Great parks. They've done an amazing job with the themed ereas.
Its an expensive day but lots of memories. The line for Haggrids is still a ridiculous wait, but the ride is amazing.
I was really happy to see my daughter enjoying the park so much but also I had a good time myself. The place is dense with experiences, everything is convenient and accessible. Food could be bit cheaper
Just lovely please to see people enjoying themselves
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Universal Orlando Resort
- Website
- universalorlando.com
- Address
- 1000 universal studios plaza
- Categories
- Leisure, travel & tourism