Questions about SOLO® Tucson Pool Table Repair
What is SOLO® Tucson Pool Table Repair?
SOLO® Tucson Pool Table Repair is a service business established in 1999 that provides professional pool table moving, installation, felt replacement, and repair services. They are backed by the American Billiard Installers Association and operate exclusively at client locations without keeping inventory at their address. The company claims to offer the best pool table moving guarantee in the industry, covering workmanship and felt quality for 12 months upon completion.
What specific areas in Arizona do they service?
They service Tucson and surrounding areas including Arizona City, Coolidge, Oracle, Valencia West, Benson, Rio Rico, Willcox, Sonoita, and Sierra Vista. They also travel to further locations if necessary, though this may involve additional travel fees. Their physical location is at One South Church Avenue, Tucson, Arizona, 85701.
What is the Comprehensive Service Guarantee they offer?
This industry-exclusive guarantee is issued only by the American Billiard Installers Association and is provided in writing rather than verbally. It warrants their workmanship and the quality of the pool table felt they provide, covering it against tears, rips, or manufacturer defects for 12 months. The guarantee also ensures the pool table setup remains precisely level for an entire year after service completion.
What specific pool table services are listed on their website?
Their services include complete pool table moves with proper disassembly and safe transport, expert refelting in standard or upgraded cloth, and pool table rail service or bumper replacement. They also offer replacement of leather pockets or plastic liners, as well as complete pool table setup with leveling. All services are described as being performed by qualified and experienced people deployed across the country.
How can customers get started with a quote or appointment?
Customers can schedule or get a quote by sending a message through the contact form on their website or by calling (520) 214-8022. The business states that they respond quickly via email and phone once a message is sent. To book, clients must provide their name, email, and telephone number as required fields.
What are the operating hours for contacting the business?
The business operates from Monday through Sunday between 8:00 am and 6:00 pm. During these hours, customers can reach them via phone or email to discuss their pool table service needs. Outside these hours, immediate response may not be available as per the stated schedule.
What is the process for a complete pool table move?
The process involves the proper disassembly of the table, safe transport to the new location, and professional setup with leveling. The company emphasizes that this includes expert pool table refelting and replacing cushion rubber as part of the comprehensive service. The entire operation is designed to ensure the table is set up precisely level for optimal play.
How does the business describe its professionalism and team structure?
They state that the American Billiard Installers Association deploys qualified and experienced people to customers across the entire country for high-quality pool table services. The team operates as a service business only, meaning they do not maintain an inventory of parts or tables at their office address. Their professionalism is further highlighted by their written guarantees and commitment to precise leveling.
What contact methods are officially provided for the business?
The official contact phone number provided is (520) 214-8022, and the business accepts messages via email through their website contact form. They encourage customers to use these channels to schedule services or request quotes. No personal or employee email addresses are listed, only the general business communication channels.
What are the opening hours for the business office?
The business is open from 8:00 am to 6:00 pm, Monday through Sunday. These hours apply to their operational availability for responding to inquiries and scheduling appointments. Customers are advised to contact them within these windows for the most efficient service.
What specific guarantee terms apply to the pool table setup level?
The guarantee explicitly ensures that the pool table setup will remain precisely level for an entire year after the service is completed. If the table settles down due to its weight and goes out of level within this period, the guarantee covers the issue. This is a unique feature of their written service commitment.
What is the business's history and founding year?
SOLO® Tucson Pool Table Repair was established in 1999 and has been operating for over two decades. They claim to have decades of experience in the industry, which they use to justify their expertise in pool table moving and repair. The company has maintained its presence in Tucson since its founding, focusing on local and regional services.
Is SOLO® Tucson Pool Table Repair on social media?
SOLO® Tucson Pool Table Repair has official profiles on Facebook.
When was SOLO® Tucson Pool Table Repair founded?
SOLO® Tucson Pool Table Repair was founded in 1999.
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Get the widget for your site →About SOLO® Tucson Pool Table Repair
We have decades of experience and know how valuable pool tables are to our customers, providing the best pool table moving guarantee in the industry. We service Tucson and the surrounding areas.
- Website
- tucsonpooltablerepair.com
- Phone
- (520) 214-8022
- Business hours
- Mon-Sun: 8:00am - 6:00pm
- Founded
- 1999