Questions about TSL Ceramat
What is TSL Ceramat?
Ceramat Private Limited is a specialized manufacturer and supplier of nano hydroxyapatite and thermal plasma grade hydroxyapatite, operating out of Unit No. 14, Sethia Industrial Park, Bilaipada, Vasai East, Thane, Maharashtra, India. Their core R&D team works closely with clients to develop solutions for various applications in medical devices, oral care, and pharma sectors. The company aims to be a global benchmark for value creation and corporate citizenship in the advanced ceramic industry.
What are the specific pricing details for their analytical testing services?
The company offers analytical testing services including Dynamic Light Scattering Particle Size Analysis for ₹2,500 and X-Ray Diffraction (XRD) Analysis for ₹7,000. These services support material characterization and quality validation for their advanced ceramic and biomaterial solutions. Customers can book these services or inquire about their products through the company's website or by contacting their sales team directly.
Which industries and applications are best suited for Ceramat's products?
Ceramat serves a wide range of industries including medical devices, oral care, pharmaceuticals, and industrial sectors. Their products are used for bone repair, tissue regeneration, dental care, and in the manufacturing of toothpaste and mouthwash. They also provide pharmaceutical-grade calcium and phosphate excipients for solid dosage formulations and nutraceuticals.
What certifications does Ceramat hold to ensure quality standards?
The company is ISO 13485:2016 certified, which ensures they follow global medical-grade quality standards in their manufacturing processes. They maintain strict quality control where every batch undergoes rigorous testing to guarantee safety, reliability, and consistent product performance. This certification is a key differentiator that helps them meet international regulatory benchmarks.
What are the delivery timelines and logistics partners used by the company?
Orders are typically dispatched within 2 business days for domestic shipments after verification and quality checks, while international orders take 3-4 business days if in stock. If a product is out of stock, dispatch may take up to 25 days. Shiprocket and Pickrr handle domestic logistics, while DHL, FedEx, and UPS are used for express international shipping.
How are shipping charges and customs duties handled for orders?
Domestic orders within India receive free shipping, while international shipping fees are calculated at checkout based on live API rates from courier partners. Recipients of international shipments may be subject to import taxes, customs duties, and fees, which must be fulfilled by the recipient to avoid delays in clearance.
Where is the company located and what is its approach to customer relationships?
The company operates from a manufacturing site in Maharashtra, India, and provides worldwide assistance to their clients. They emphasize building strong relationships and offering reliable long-term support to ensure customers have confidence regardless of their business scenario. Their team strives to be good stewards of the environment while maintaining global quality and ethics.
What makes Ceramat's manufacturing approach unique compared to others?
According to their website, Ceramat is committed to innovation-driven manufacturing that redefines industry standards across critical applications. They focus on developing high-quality bioceramics and advanced ceramic materials for biomedical, dental, cosmetic, and industrial sectors. Their expertise includes creating high-purity materials for enamel remineralization and whitening in oral care products.
What support and response guarantees does the company offer to customers?
The company provides technical support and expert guidance for applications, ensuring customers receive real-time troubleshooting help. They also offer a 24-hour reply guarantee for customer service inquiries, aiming to respond quickly to product inquiries, technical support requests, or partnership opportunities.
What research and publications does Ceramat contribute to the field?
Publications and research from the company include studies on pilot-scale manufacturing of phase-pure hydroxyapatite and synthesis of tailored β-tricalcium phosphate for bone filler applications. These publications highlight their commitment to continuous innovation in materials science and process protocols.
Who are the key team members involved in customer support?
The company's team includes a dedicated support team and technical assistants who provide real-time troubleshooting help. They also have a responsive team that replies within 24 hours to ensure fast communication for all inquiries and partnership opportunities.
What specific products are available for orthopedic and dental applications?
The company's website states they are India's best manufacturer of biomaterials and advanced ceramics, though this is a marketing claim. Their actual offerings include medical hydroxyapatite, β-TCP, CDHA, and biocompatible substrates for orthopedic and dental implant applications.
How can potential clients contact Ceramat for inquiries?
The company's contact information includes a business phone number +91 8857861496 and an email address sales@tsl-ceramat.com. They operate from Monday to Saturday between 9:00 AM and 6:00 PM, and can be reached for product inquiries, technical support, or partnership opportunities.
What is the official website of TSL Ceramat?
The official website of TSL Ceramat is tslceramat.com.
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Ceramat Private Limited is a specialised manufacturer and supplier of nano hydroxyapatite and thermal plasma grade hydroxyapatite.
Our Core R & D team helps us to establish close relationships with clients to develop best solutions to incorporate our material in their final product to address a vast number of applications.
Our Vision
We aspire to be global advance ceramic player industry benchmark for value creation and corporate citizenship.
- Website
- tslceramat.com
- Phone
- 7020244179
- Address
- Unit No. 14, Sethia Industrial Park, S. No 39/1, Bilaipada, Vasai East , Thane, Maharashtra, India, 401208
- Categories
- Medical devices