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Questions about TrueFan Travel

Based on reviews, listing data and website checks · updated today

What is TrueFan Travel?

TrueFan Travel is a sports travel company that organizes all-inclusive fan packages for live games and events, including flights, hotels, transfers, and tickets. They aim to make game day stress-free by handling transportation, accommodation, and event access for college football, NFL, and other major sporting events. The company serves fans globally, having taken over 15,000 fans to 40+ cities in 10+ countries.

How does TrueFan Travel differ from other sports travel services?

The company is built by fans who wanted to avoid mismatched hotels and overpriced flights, offering a seamless experience with trip hosts on the ground. They provide official team partnerships for meet-and-greets and exclusive access, ensuring fans can focus on cheering rather than planning logistics.

How can I book a trip with TrueFan Travel?

To book a trip, customers browse available trips by city or team, register for the package, and can choose flexible payment plans or self-travel options. Tailgate-only or event-only packages may become available 30-60 days before an event if full trips are sold out, though this is not guaranteed.

What are the service fees associated with booking?

All service fees are processed through their booking partner, WeTravel, and are disclosed at checkout. Customers can avoid these fees by selecting the ACH/Checking account payment method instead of credit card transactions.

When can I expect full trip details and what is the refund policy?

Trip details are released once professional sports schedules are available, with final itineraries sent 2-3 weeks prior to the trip. Deposits secure spots and access to upgrades, but deposits and payments are non-refundable unless exceptions are made for extenuating circumstances.

Do you offer payment plans and travel insurance?

The company offers flexible payment plans with email notifications for each payment to help fans plan financially. Travel insurance options are also available during the booking process for added security.

Where are the seats and are they ADA accessible?

Seats are generally upper level, with limited lower level options available as add-ons. While the company tries to keep the group together, stadium availability varies, and they work with ticket partners to request ADA accessible tickets when possible.

What specific experiences are included in the Detroit @ Munich trip?

The Detroit @ Munich trip in November 2026 includes a stay at Four Points by Sheraton Munich Arabellapark, a private tour of Neuschwanstein Castle, and a meet-and-greet with Detroit Lions legends Lomas Brown and Dan Miller.

Where is TrueFan Travel located and what areas does it serve?

The company operates out of Altoona, Pennsylvania, with a physical address at 233 Crystal Court, Blue Bell, PA, 19422, and can be reached by phone at 866-547-3188. They serve markets across the US and internationally, including trips to Germany and Mexico City.

What do reviewers praise about TrueFan Travel?

Reviewers praise the trip hosts for making everything easy and enjoyable, with one fan noting that the hosts were outstanding and made the experience stress-free from start to finish.

What are common concerns or complaints mentioned by reviewers?

Some reviewers mention that while the experience is great, seat availability varies by stadium, and lower level seats are limited, which could be a consideration for those seeking premium viewing.

What is the current rating and how recent are the reviews?

The company has a 4.8 customer rating based on over 1,000 reviews, with recent feedback highlighting excellent accommodations and seamless organization for trips like the ESPN Chicago Vegas Vacation.

What do news sources say about TrueFan Travel?

News articles mention TrueFan Travel in relation to promotional appearances, such as a 2026 event where fans could win a trip to Miami to see the Sixers play the Heat.

Which teams and cities does TrueFan Travel currently support?

The company has facilitated over 150 trips and serves a diverse range of teams including the Atlanta Falcons, Baltimore Ravens, Cleveland Browns, and Wrexham AFC, catering to various fan bases.

How can I contact TrueFan Travel?

You can reach TrueFan Travel by phone at 866-547-3188.

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About TrueFan Travel

TrueFan Travel brings sports fans closer to the action by offering exciting travel packages for live games and events. Whether it’s college football, NFL, or other major sporting events, fans can enjoy an all-in-one experience that includes transportation, hotel stays, and event access. The goal is to make game day stress-free and fun, so fans can focus on cheering for their team. Trips are planned with convenience in mind, helping fans avoid long drives, parking hassles, and hotel booking headaches. From tailgates to touchdowns, everything is handled to ensure an unforgettable time. Perfect for groups, friends, and solo fans, the travel experiences are made for those who truly love the game. Call 866-547-3188 to find your next game day adventure.

Address
233 Crystal Court, Blue Bell, PA, 19422