Steelhead Truck Repair

Steelhead Truck & Trailer Repair is a heavy-duty truck and trailer repair shop located in Surrey, BC, that specializes in Commercial Vehicle Inspections (CVIs), engine diagnostics, A/C service, suspension repairs, ABS and electric brake work, frame repairs, preventative maintenance, and welding and fabrication services. The business offers fleet maintenance solutions for outside customers and operates a state-of-the-art 10 bay shop as well as a mobile service fleet to minimize downtime. Customers can book service appointments online or by phone, and the shop is open Monday through Saturday with specific hours listed on their website.

The business operates a state-of-the-art 10 bay shop and also provides mobile service fleet options to get customers on the road with minimal downtime. Both the shop and the mobile truck are fully equipped with diagnostic software and tools to efficiently complete repairs and address the root of any problem. This combination of in-shop and on-road capabilities allows them to serve customers flexibly depending on their needs and urgency.

Steelhead Truck & Trailer Repair has been operating since 2017, when they opened their current facility after initially servicing their own equipment for three decades. The company expanded from an in-house operation to welcome outside trucks and customers, birthing a state-of-the-art repair facility that now offers a full suite of services. This history demonstrates their long-term commitment to the industry and their evolution from a self-servicing model to a comprehensive repair partner.

The business is located at 18833 – 52 Avenue, Surrey, BC V3S 8E5, and operates from Monday to Friday between 8am and 7pm, with Saturday hours from 8am to 5pm. Sunday is closed, and customers can reach the office during business hours at +1 604-866-4366 or use the after-hours contact number +1 778-891-2252. These specific hours and contact numbers are provided directly on their website for scheduling and urgent inquiries.

Customers can book service appointments online through the website or by calling the shop directly. The booking process requires providing personal details, vehicle information including make, model, and year, and selecting the type of issue to address. Consent to data storage according to the Privacy Policy is also required during the booking submission process.

Steelhead emphasizes a dedicated customer support approach that prioritizes clear communication, providing updates, recommendations, and transparent pricing so customers can make informed decisions. They aim to build lasting relationships by acting as a long-term partner committed to the success and longevity of the customer's fleet. This partnership model extends beyond simple repairs to include comprehensive fleet management solutions.

The business claims to use state-of-the-art equipment and diagnostic tools to ensure precision and efficiency in every repair. They mention offering everything from simple headlight replacements to complete engine rebuilds, highlighting their ability to handle a wide range of issues with a full suite of services. This versatility allows them to address both routine maintenance and complex mechanical failures effectively.

The business differentiates itself by offering both in-shop and mobile service options, allowing them to serve customers in their 10 bay shop or on the road. This dual approach ensures that customers receive swift and comprehensive solutions with minimal downtime, whether they need a quick diagnostic or a full-scale repair. The mobile capability is a key feature that sets them apart from traditional stationary repair shops.

The website states that Steelhead is committed to integrity, reliability, and top-notch quality, fueling their expansion into a state-of-the-art repair facility. They emphasize honest, transparent communication and unparallele service, aiming to earn trust with every interaction. These stated values form the core of their brand identity and customer engagement strategy.

The business provides a full suite of services ranging from the simplest headlight replacement to complete engine rebuilds, ensuring they can handle any repair or maintenance need. They also offer wash bay services as part of their comprehensive fleet solutions, extending beyond just repairs to include inspections and other maintenance tasks. This breadth of services makes them a one-stop solution for fleet managers.

The website mentions that Steelhead is equipped to handle everything from commercial vehicle inspections (CVIs) to routine maintenance and complex repairs. They highlight their ability to provide swift solutions and ensure the fleet is back on the road with minimal downtime. This focus on speed and efficiency is a key selling point for their heavy-duty truck and trailer repair services.

The official website of Steelhead Truck Repair is truckwrench.com.