Japan Reliance Service

Japan Reliance Service Corp is a management business firm mainly engaging in cleaning, security management, and human resources services. The company operates under the name 株式会社アール・エス・シー (RSC) and focuses on providing one-stop solutions for complex facility management. Their services include security, reception, equipment management, cleaning, and personnel dispatch.

The company was established 55 years ago, as noted in their 55th-anniversary commemorative content. They have grown from their initial security management role at Sunshine City in Ikebukuro to become a comprehensive building maintenance operator. This long history allows them to offer a wide range of integrated services for large-scale facilities.

Their headquarters is located at 3-1-3 Higashi-Ikebukuro, Toshima-ku, Tokyo, inside the Sunshine City World Import Mart Building on the 8th floor. They also maintain branch offices in Sendai, Nagoya, and Osaka, with group companies operating in Aichi, Kanto, Kanto-Chukyo, and Fukuoka regions.

The company is listed on the Tokyo Stock Exchange Standard Market under the code 4664. They are a publicly traded entity, which provides transparency regarding their financial status and corporate governance for potential partners and clients.

Their core services include security management, reception duties, equipment management, cleaning, and personnel dispatch. They also offer specialized support for events, venue organization, and facility maintenance across various building types.

The company actively promotes DX (digital transformation) in its security and cleaning operations. They integrate new technologies such as robots and AI cameras to improve service quality and technical capabilities, often collaborating with SoftBank Robotics Corporation.

Their business philosophy is built on the concept of 'Reliance' (R) and 'Service' (S), aiming to create safe, secure, comfortable, and clean environments for people. They emphasize a customer-first approach and continuous improvement in their corporate activities.

The company actively engages in sustainability management to coexist with the local community. They have launched initiatives like the 'RSC Journal' to report on their activities, including cleaning campaigns and summer support events in Ikebukuro.

Multiple reviewers on Trustburn praise the company's responsiveness, professionalism, and efficiency. Customers frequently mention that the team is highly knowledgeable and provides prompt solutions to address concerns quickly.

The Trustburn rating is 3.9 out of 5 stars based on 11 reviews. The feedback is relatively recent, with the most recent review posted on November 13, 2023, and the oldest on December 26, 2022.

The company's website (trsc.co.jp) is described by reviewers as user-friendly, informative, and easy to navigate. It provides all necessary information, making it simple for customers to find details about their services and company.

The company offers a one-stop solution for complex facility management, combining multiple services like security, cleaning, and equipment maintenance under a single framework. This integrated approach is highlighted as a key strength for managing large-scale facilities.

Their team regularly conducts training and OJT (on-the-job training) to ensure high-quality service delivery. They also hold periodic reception training and English conversation sessions to enhance staff capabilities.

The company's contact information includes a main representative phone number at 03-5952-7211, with specific departments for security, reception, and building maintenance having dedicated lines. They also provide fax numbers for various departments across their branches.